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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,438 Reviews

4,438 Reviews of Puente Hills Hyundai - Service Center

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July 15, 2023

The service is good. Staff are patient when explaining the situations, and they are helpful and professional. More

by YUFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Friendly service and on time, clean and comfortable waiting area, also Free car wash is good too More

by ssnelchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Jul 27, 2023 -

ssnelchan responded

keep up with the good work

July 15, 2023

Poor communication and lying about what was said And charging me more than expected to pay More

by ppatnavarroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Perez
July 15, 2023

Great job, very professional and customer service excellent, I trust my Dealership Hyundai, thank you. More

by J.AN.DRES.PEREZ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Serrano
July 14, 2023

Easy to scheduled appt. They provide auto sms txt reminder for your appointnent. Javier is very helpful. More

by marina.tjahjadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Puente Hills Hyundai responded

Thank you Marina! Happy Friday and thanks for choosing PH Hyundai Management.

July 14, 2023

The service was timely, professional, and well done. I appreciate Jay for making it a smooth and pleasant experience! More

by drcurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

My advisor wasn't ready and wasn't at his desk, his fellow coworkers had to look for him. He made me wait 35 minutes. More

by Aleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Angela , our service consultant was super nice. The service was great. She was super friendly to my daughters . Thank You!!!! More

by JUNGSAUTOUTAH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Service is really slow. I had an oil change and recall that took 3 hours. I had the first apple of the day at 730. More

by BOBKAT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
July 12, 2023

Jae was nice and polite, he is also really knowledgeable, the dealership always have free coffee and food for breakfast. I will definitely come again. More

by mk0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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