Puente Hills Hyundai - Service Center
City Of Industry, CA
4,438 Reviews of Puente Hills Hyundai - Service Center
The service department was not giving updates on the status of my car which needed a new engine. I had to do the calling to find out what was going on. To make matters worse it was difficult to reach status of my car which needed a new engine. I had to do the calling to find out what was going on. To make matters worse it was difficult to reach our service advisor. Initially he said it would take 2 weeks to 2 months for the service but it ended up taking 3 months!! There is a shortage of staff there which leaves the customers feeling like they are being given the run around. More
Javer is a really great. All our family always goes to him because we always get good service and recommendations to keep our cars running well All our family always goes to him because we always get good service and recommendations to keep our cars running well More
I am extremely happy with my puente hills Hyundai always gets my work done in a timely manner great teamwork gets my work done in a timely manner great teamwork More
Best customer service for problem with car. He took care of me very well and was attentitive. He took care of me very well and was attentitive. More
Made my appointment online and was able to get in and out without wasting too much time. Javer was able to show me what was up with my car and was professional and didn’t make me feel pressured to buy anythi without wasting too much time. Javer was able to show me what was up with my car and was professional and didn’t make me feel pressured to buy anything extra. More
First time at this dealership. Waited over 2 hours for an oil change/tire rotation with a scheduled appointment. Even though I was marked as a “waiter” and stayed in their custom Waited over 2 hours for an oil change/tire rotation with a scheduled appointment. Even though I was marked as a “waiter” and stayed in their customer waiting area, they never contacted me that my car was done. When I inquired after over 2 1/2 hours of waiting, they said they left me a voice mail on my phone but my phone had no record of an attempted call or voice mail. More
Jae was super nice and helpful. I loved the drop off service. The man who drove me was super nice. I loved the drop off service. The man who drove me was super nice. More