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Puente Hills Hyundai

City Of Industry, CA

4.6
6,546 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 6,546 reviews

October 24, 2024

Puente Hills Hyundai always provides fast and friendly service. The service advisors do a great job of letting you know what to expect. More

by rodb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Wang
Oct 25, 2024 -

Puente Hills Hyundai responded

Thank you, we will share this awesome 5-star review with our service team today. Have a great weekend. PH Hyundai Management

October 24, 2024

Excellent service and communication. They were dealing with a power outage and made sure we were taken care of in a timely manner considering the circumstances. More

by darlene.shinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star love Darlene, have a wonderful day. Safe travels. PH Hyundai Management

October 24, 2024

Alex was helpful and polite. Service was completed sooner than expected, which is always nice. Would recommend this location. More

by NEUTRAL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 27, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star review regarding your recent visit to Puente Hills Hyundai. We appreciate the positive feedback. Have a great week. PH Hyundai Management

October 24, 2024

great customer service. Alex Lee was very helpful and understanding. would definitely come back to this location More

by spncrxgnzlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Puente Hills Hyundai responded

It is always fantastic to read when one of our employees knocks it out of the park. Thank you for taking the time to share with us all. Have a nice day. PH Hyundai Management

October 23, 2024

Very good but took to long wait 6 hours But good customer service got everything done in 1 time More

by CGONZALIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Puente Hills Hyundai responded

Thank you CGONZALIVES, we appreciate the feedback. Sorry it took so long, we are working on turn around times without jeopardizing the quality of work. Have a nice weekend. PH Hyundai Management

October 23, 2024

Was excellent because on my service advisor. He fixed my problem by replacing batteries in my key fob. Joey was so courteous and helpful with great advice. Appreciate that I took the time to v More

by LARPERSTER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I had a good experience and I'm happy with the customer service. Thank you. More

by 112BLANCAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Javer and Chris are the best! They have great customer service and are super knowledgeable. I live in Long Beach and have a Hyundai dealership down the street but I drive all the More

by ALEXISCCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

They had very good service, was precise with scheduling and explanations! My dealer was very knowledgeable and kind. Would definitely recommend! More

by SUKMIN1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Puente Hills Hyundai responded

"Precise" is great to read in a review. We strive to do our best to make sure all our guests have quick and precise visits each time. Thanks for sharing. PH Hyundai Management

October 21, 2024

Very happy about my purchase but disappointed that they would not offer any extras such as a second key on a car with 18000 miles or even filling the tank after I drove 3hrs to purchase the vehicle I had t More

by jeromebs1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ozaki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Landeros
3.0
This rating includes all reviews, with more weight given to recent reviews.
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