Puente Hills Hyundai

thank you Thank you for the awesome experience. Truly impressed with the professionalism and knowledge of all staff members. All of my questions related to my p Thank you for the awesome experience. Truly impressed with the professionalism and knowledge of all staff members. All of my questions related to my purchase was answered promptly with the knowledge necessary. Overall I'm really impressed with all the new equipments and upgrades that they have placed to this new generation of genesis. Great buy and great experience. Thank you More

Dealership Didn't Want to Honor Agreed Purchase Price I called and spoke with Angela, Sale's Manager, John's assistant. I told her that their dealership shows online that they have the car that I want to I called and spoke with Angela, Sale's Manager, John's assistant. I told her that their dealership shows online that they have the car that I want to purchase available, 2017 Elantra Sport Premium, black interior and exterior in automatic. I asked her to verify if they have it. She came back and confirmed that they do have it available. I also informed her that I've been shopping around and the lowest Purchase Price (price before discounts and rebates) I've gotten was $23,466. I also told her that I have a Purchase Order for $23,466 from another dealership (Huntington Beach Hyundai) but unfortunately they sold my car without them contacting me within promised time of one week to come back; they didn't honor it. I then asked her if she can ask her boss if they can give me that price. Her boss, John called me back and said that he'll honor that price of $23,466 and for me to come in. Coming from a place over an hour away, and while stuck in traffic, Yasser Salman from their dealership called me and said that they sold the car through dealership trade and he'll see if he can get it back. He said that their online inventory was not accurate. Yasser called me back right when I got off the freeway and he said that he was able to get the car back. We finally met him at his office and on with the paperwork. I immediately commented on the Purchase Price being off by almost $500; he later adjusted the price to help us with maintenance package. He said that since he had to get the car back, his dealership paid extra. I told him that should not affect our agreement because they were the ones that made a mistake (inventory). I even asked him to call his boss, John over the phone whom promised me the price. John told me that he couldn't honor that price anymore and that I have won and don't make it difficult. Since the black on black version of the car I wanted was hard to find and the fact that Huntington Beach Hyundai dishonored my Purchase Order Agreement , I had no choice but to give in. I was tired and exhausted and didn't want to keep looking any longer. I felt horrible inside and taken advantage of. It was a horrible experience. For a dealership to make an extra $434 in my expense was uncalled for. Please contact them and correct their dishonorable way of conducting business. Hyundai is a very reputable company and Puente Hills Hyundai must adhere to its standards! More

Wonderful buying experience From first moment I step inside the dealer. Everyone is nice and helpful. Clear and straight forward pricing. Best delivery process with detailed exp From first moment I step inside the dealer. Everyone is nice and helpful. Clear and straight forward pricing. Best delivery process with detailed explanation of all features More

Great Sam was good. He was very helpful showing me everything. He was kind. He made it easy going there. I would tell other people to go here. Sam was good. He was very helpful showing me everything. He was kind. He made it easy going there. I would tell other people to go here. More

My Hyundai Elantra Great customer services from all of the personnel at the dealer. I would definitely go back to do my car service there. Looking forward of buying more Great customer services from all of the personnel at the dealer. I would definitely go back to do my car service there. Looking forward of buying more vehicles. More

Best experience I m really satisfied with this purchase and would like to recommend my friends Staff was friendly and courteous Understands customer's need and budg I m really satisfied with this purchase and would like to recommend my friends Staff was friendly and courteous Understands customer's need and budget More

New Car I traded my old Sonata for a New Elantra and received good and friendly service from sales, finance and service staff.and I would highly recommend you I traded my old Sonata for a New Elantra and received good and friendly service from sales, finance and service staff.and I would highly recommend your dealership. More

Exelent sale The salesman was very professional.. gentle and explain us everything, and help us to identify the features in the car and how to connect it to the b The salesman was very professional.. gentle and explain us everything, and help us to identify the features in the car and how to connect it to the blue link . I was very satisfied More

Best car purchase experience though puente hills hyundai. I have been shopping gor a car for so long and visited too many dealers but yasser soliman the true car manager did a gr though puente hills hyundai. I have been shopping gor a car for so long and visited too many dealers but yasser soliman the true car manager did a great job explaning every thing. More

Perfect 10 Very willing to work with me and the price I wanted. Will be back for my next car, and will recommend my friends and family. Thanks guys! Very willing to work with me and the price I wanted. Will be back for my next car, and will recommend my friends and family. Thanks guys! More