Puente Hills Hyundai

I purchased a Santa Fe after driving a Toyota I purchased a Santa Fe after driving a Toyota 17years. My experience over here is terrible in many ways . 1) the car. I told the salesman , Mr I purchased a Santa Fe after driving a Toyota 17years. My experience over here is terrible in many ways . 1) the car. I told the salesman , Mr Steve Chang, that I didn't need any fancy features like leather seats or a sun loof from my new car. I told him, in Korean, that the only thing I wanted was 'the thing that warns me tti tti tti tti when I am changing lanes to avoid collision ". I told him I'd had narrowly escaped accidents many times while I was changing lanes . I admit I didn't use the term ' blind spot detection'. But obviously that was what I mentioned to him. When he was showing around the Santa Fe that I bought, I asked him again what was doing ' the ' tti tti tti tti warning when changing lanes' , then he pointed out the ' Lane keep assist icon button ',and said that was the thing for it. Before leaving the dealership, I asked him one last time, " For sure, this one has warning system if I am about to hit an object when I back up , doesn't it?". He answered," if there are moving rear traffic , it will warn you. If they are sitting still , it won't.". (Looking back,he looked a little uncomfortable at that time.) So I left the dealership in my brand new Santa Fe. However after one week of driving and careful observation , I concluded my brand new car didn't have "blind spot detection assist". I read the manual too. "The Lane Keep" assist helps me while I am going forward. What I need badly was an assist when I am changing lanes and going backward. Everyday when I go back home after work , I have to change 3 lanes in seconds to exit 60 -E freeway at Grand Ave because 57-N freeway joins there. Also I have hit cars before in parking lots when I backed up. So the blind spot assist is the most wanted for me. But I was lied to. 2) $ At first, the price Mr Chang gave me was $ 27,xxx.00. When he came back from the office with the final price including taxes and everything, the final price was based on $ 28,325.00. It went up. I asked him why. He said $ 27.xxx.00 was last years price and the new price is correct. I was foolish enough I signed on the contract. All I have written above is true and correct . On the day , my old car almost broke down and I let him know I needed to buy a new car. If I am naive and have no experience of buying a new car, is it o.k to tell me lies on the important feature of the car and change your mind and charge me the full MSRP without any discount? Is it O.K not to give me $500 discount or rebate you were offering for Labor day promotion ? ( I saw the TV commercial a couple of days later ) I am the last person who like to put other people in trouble. But I need to tell this to somebody. I will report this to related org. More

Great and friendly staff. I am well taken care of every time i bring in my vehicle for repairs or service. They go above and beyond time i bring in my vehicle for repairs or service. They go above and beyond More

Brought my car in for a malfunction issue and Jay was very helpful and courteous. He was able to get the problem resolved in a relatively short amount of time. Thanks again to Jay Jussal for all your hel very helpful and courteous. He was able to get the problem resolved in a relatively short amount of time. Thanks again to Jay Jussal for all your help. More

Really appreciate the service I received, He went far a above to insure my comfort and information was given throughout the visit. I was treated very and the service was spectacular above to insure my comfort and information was given throughout the visit. I was treated very and the service was spectacular More

Fast and furious. Nice and kind. The service representative, Jae provided great service and fully informative explanation. PH Hyundai dealership looks nice and clean. I wish I could have some br representative, Jae provided great service and fully informative explanation. PH Hyundai dealership looks nice and clean. I wish I could have some brochures while I am waiting though. More

Service dept is great. Staff were professional, courteous, and polite. On the contrary , sales department is frustrating, sales manager is unprofessional, rude, and no sensitivity to customer needs courteous, and polite. On the contrary , sales department is frustrating, sales manager is unprofessional, rude, and no sensitivity to customer needs. You get the feeling that you are wasting his time with your inquiries. Conversation at the dealership on September 16 at noontime. More

Despite the discouraging long lines this past Saturday, Jae and PH Hyundai got me in and out fast and easy. Great and courteous service all-around. Jae and PH Hyundai got me in and out fast and easy. Great and courteous service all-around. More

Service writer Javer is the best person I have ever dealt with. He knows what he is doing and is very friendly with his customers with. He knows what he is doing and is very friendly with his customers More

I always come here and I'm never disappointed. Sean took very good care of me and my car looks great. Thank you very much. very good care of me and my car looks great. Thank you very much. More

Excellent service , I was very satisfied I will come back I can recommend to my friends in the future. I missed the popcorn, and coffee I can recommend to my friends in the future. I missed the popcorn, and coffee More