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Puente Hills Hyundai
City Of Industry, CA
7,031 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,033 reviews
February 27, 2021
With the exception of paying DMV fees for a year I didn’t have vehicle, I have been treated very well at PHH. Service is exceptional. have vehicle, I have been treated very well at PHH. Service is exceptional. More
by Gregg
Verified CustomerEmployees Worked With
February 24, 2021
This is the second time that I take car my for detail ( automate contract ) and they do a lousy Job, water dripping wax stains not a very good job. automate contract ) and they do a lousy Job, water dripping wax stains not a very good job. More
by HCUEVA
Employees Worked With
February 23, 2021
I have had the worst experience with your service Dept. and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. Wh and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. When I called to complain some idiot gets in an argument with me instead of trying to help and upsets me more. When I called in for the service Appt. Some cashier named Rosie refused to tell me her name saying she didn't have to give it to me. I only asked for standard info. to prove I set the Appt. Another time a couple of years back I asked a service person about the cost of a basic oil change in the $50.00 range and he said you didn't have one? I was trying to get a basic oil change not the $145- $ 300.00. We end up in an argument that you had to have a lower cost which is posted in every other dealer besides yours .A service rep named Jae has helped me twice in these conflicts. He took over for the guy who wouldn't tell me the cost of a basic oil change and he took my recent Appt. When your rude cashier was so confrontational over a simple question. I despise Puente Hills Hyundai Service Dept. I am 71 years old and have dealt with dozens of dealers in my lifetime. Currently I also have a Chevy and had zero problems with MK Smith in Chino. I have recently had a Kia from Rio Rancho with Art in Service. A great guy;zero problems. Puente Hills Ford with Oscar, Ramon and Servando. Superior service; Zero problems. I can hardly deal with your people without a nasty experience. Only Jae deserves a positive word from me as he listens and tries to help me without issues. I cringe when I think of bringing my Elantra and Kona in or even calling for an Appt. I have thought about going to another Hyundai dealer even if it is not where I got the cars and even if it is a further drive.Just to avoid these unhappy caustic people who are not friendly or helpful.Yassar should know about these people and how they treat your customers. More
by RFARNZ
Employees Worked With
Other Employees :
Yassar 5 Stars. Rosy the cashier- 0 stars super rude.
February 23, 2021
Harley, the dealer, was very friendly and kind. He thorouhly explained the things that I was curious about. It was a quick service so I was able to purchase the car without wasting so much time at t thorouhly explained the things that I was curious about. It was a quick service so I was able to purchase the car without wasting so much time at the dealership. More
by Henni
Employees Worked With
February 23, 2021
Chris daniels and johnny D are very nice and friendly and they make sure they customers are satisfied I will recommend my family and friends they make sure they customers are satisfied I will recommend my family and friends More
by MYSUNZKEEPER
February 20, 2021
Great reliable service. Always an easy visit for service and it’s quick and hassle free. They make sure to address my issues and concerns in a timely manner. and it’s quick and hassle free. They make sure to address my issues and concerns in a timely manner. More
by GERRYHERNANDEZ1973
Employees Worked With
Other Employees :
Joel Aleman
February 18, 2021
The one time I deviated from the Puente hills crew almost damaged my vehicle. So I took the extra 45 min drive to get my car serviced at a dealership that did their job well and with pride. Thanks all! damaged my vehicle. So I took the extra 45 min drive to get my car serviced at a dealership that did their job well and with pride. Thanks all! More
by TRINGUYEN42
February 18, 2021
Always have the best experience in the service department. They have Fast service. Like that my Car was delivered sooner than told. love the complimentary car wash. department. They have Fast service. Like that my Car was delivered sooner than told. love the complimentary car wash. More
by M.CAMPOS3617
Employees Worked With
February 18, 2021
As a first time buyer, I was so grateful to have Puente Hills Hyundai’s excellent professional staff guide me through the car buying process. Awesome staff made me feel so comfortable, it was my first time Hills Hyundai’s excellent professional staff guide me through the car buying process. Awesome staff made me feel so comfortable, it was my first time buying but it will not be the last time I work with Puente Hills Hyundai! More
by Mar L.
Employees Worked With
Other Employees :
Ana Rivera
February 18, 2021
Puente Hills Hyundai’s service department is professional and honest. Yesterday, they recommended the alignment service. At first I didn’t think it’s needed. It turned out that the alignment was off a lot. A and honest. Yesterday, they recommended the alignment service. At first I didn’t think it’s needed. It turned out that the alignment was off a lot. After the service, the drive is very smooth. More
by MARKLOU419
Employees Worked With
