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Puente Hills Hyundai

City Of Industry, CA

4.6
7,033 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,034 reviews

April 01, 2021

Good service, Jave contacted me when my parts came in to schedule a drop off and pick up of my vehicle. Everything ran smoothly. My car is back to normal. More

by lcarellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

I recently changed from Downey to Puente Hills. I was not disappointed The girls at the cashier can improve. They did not offer good customer service. The guy that checked me and parts dept were great. More

by AGGUTIERREZ7770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Excellent customer service, and very detailed explanation of everything regarding the car and the contracts. Overall very satisfactory. This will be my go to place for cars in the future. Thank you very much More

by YOUNGYOO0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

Serviceman was great the dealership is pathtic selling a used car with there 125 pointless inspection known there was a transmission problem in the 2016 Tucson is outrages why don’t u tell customers about t More

by BILLDOLCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Landin
Apr 05, 2021 -

Puente Hills Hyundai responded

Billdolce, We are sorry to hear you feel that way. Customer service is always our top priority and it is never our intention to mislead them. Please contact us directly to properly address your concerns. Thank you!

Apr 06, 2021 -

BILLDOLCE responded

U don’t get it the customer service people were great but when I bought the vehical and the only reason was because it was a certified pre owned vehicle how do u certify a car that u know has defects is beyond me and the service person said ah we all know about the transmission problem but it was fixed in the 2017 model did me a lot of good buying a 2016 model in 2018 utopia advantage if the elderly and when I brought it back I was giving a \~<€£ story

March 30, 2021

Mr. Jae Lee was very friendly.He was answered all my Mr. Jae Lee was very friendly. He was answered all my questions. Due to a short service he was still able to be very helpful and very informative More

by Catalogne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Just having graduated, I needed a car to commute to work. With undergraduate student loans and future graduate school loans, I really needed to find a reliable car for a good price. My salesman, James Park, More

by KENNY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

The salesman was very knowledgeable. Buying experience was simple and the price was given over the phone matched with the final contract paper. I would recommend Paul Kim and Mike Lee. More

by BRIANH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

The mechanics do a good job. They do a free car wash after their work is performed. When driving away, it feels like a new car. More

by DEANNA.77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Only issue was no signage or organization when first enter area to hand keys off to attendant. Other than that, it was a pleasant visit. More

by amarie.juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Fast service, nice staff! Will come back again!!! Oil change was perfect & they also washed my car so it was very nice to get it More

by JENNY_SONG45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
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