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Puente Hills Hyundai
City Of Industry, CA
7,040 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,040 reviews
May 05, 2021
Javer was extemely professional and service exceeded my expectations! The service was completed by the promised time and the price was fair. I appreciate when others value my time. Thank you. expectations! The service was completed by the promised time and the price was fair. I appreciate when others value my time. Thank you. More
by SHELDONDORF1
Verified CustomerEmployees Worked With
May 05, 2021
I am 100% satisfied their services.He kindly explained I am 100% satisfied their services. He kindly explained what I need at this time as well as guided the details 2hat I have to consider for the next s I am 100% satisfied their services. He kindly explained what I need at this time as well as guided the details 2hat I have to consider for the next service. More
by WJSURH
Employees Worked With
May 04, 2021
Excellent dealer service!! I really appreciated itAll of Excellent dealer service!! I really appreciated it All of employee were very kind and took care of my vehicle gently. Very clean and covid free. Excellent dealer service!! I really appreciated it All of employee were very kind and took care of my vehicle gently. Very clean and covid free. More
by s2w97
Employees Worked With
Other Employees :
Joel Aleman
May 04, 2021
Very efficient and organized service department. No pressure of up selling. Staff amazing and professional. So glad we purchased our car from this dealership. Thank you. I will be back. pressure of up selling. Staff amazing and professional. So glad we purchased our car from this dealership. Thank you. I will be back. More
by Brian M
Employees Worked With
May 04, 2021
Terrible experience every time I go here! Very slow service. It seems as if every employee is trying to make your day bad. They obviously don’t want to work there. They’ve damaged my car and never made service. It seems as if every employee is trying to make your day bad. They obviously don’t want to work there. They’ve damaged my car and never made it right. They try to sell you on services you don’t need and they give you a hard time if you do something as simple as get an oil change somewhere that’s not them. I do not recommend this place at all! My car is at 77,000 miles and it’s already burning oil I took it in to fix the problem they told me I need to come back every 1000 miles to do an “oil consumption test” I come back the first time and they told me we don’t do it like that anymore so you’re going to have to come back another day to do “the new oil consumption test” IF I get a approved by Hyundai. So I had to leave that’s already an oil change of around $40 down the drain. Take it back to try and get approved get told I have to leave the car there. It’s there 1 day and I get a call telling me I’m going to have to pay for another oil change and some other parts that come out to around $140. I tell them to do the work and I’ll wait for a call for when it’s done. That happened Friday. I wait and call Saturday. They tell me that I’m going to have to wait till Monday because the service tech I’m working with isn’t there… why can’t someone else take care of this?! I’m out a car for 3 days. I call Monday and my “tech” isn’t there again. So I ask if the car is done cause I need my car! I can’t wait for this tech to decide to come to work. It is done and has been done since Saturday…. Why wasn’t I contacted!? I come to pick it up and everyone is sitting there trying to not make eye contact with me because I’m guessing they don’t want to do any work. I finally have my car back and it’s somehow dirtier than it was when I dropped it off… now I have to take it back in 30 days to, I’m sure, go through this same terrible process all over again. All this to just see if my car is actually burning oil. This is such a ridiculous process and a waist of time. Why say you have a 100,000 mile warranty if you’re going to put me through all this. I’m really hoping Hyundai makes it right. I’m still paying off this car so I’m kinda stuck with them for now. More
by lvcancio
May 04, 2021
Found car on CarGurus app. Car was as advertised if not cleaner than expected. We got a fair deal on our trade in. We left with car in about 60 mins. cleaner than expected. We got a fair deal on our trade in. We left with car in about 60 mins. More
by jakebrannon10
May 03, 2021
The best car buying experience I’ve ever had. Justin, Jonathan, and Hanzel were super friendly, knowledgeable, and I was in and out in less than an hour with the car I wanted. Jonathan, and Hanzel were super friendly, knowledgeable, and I was in and out in less than an hour with the car I wanted. More
by R.KIM630
May 03, 2021
Very very displeased waited 7 days for a decision to be made and it wasn't acceptable will never recommend family friends or strangers 2 Hyundai I am a two-time buyer of Hyundai very very disappointed made and it wasn't acceptable will never recommend family friends or strangers 2 Hyundai I am a two-time buyer of Hyundai very very disappointed More
by vincentplus43
Employees Worked With
May 03, 2021
Service is good, but this is the second time screws are missing after they do the oil change. This happened on the past i fixed the issue missing after they do the oil change. This happened on the past i fixed the issue More
by NOEMAIL3
May 03, 2021
Quick and courteous and allow coupons that expired a few days prior to be used without problems. I was in and out within 40 minutes. days prior to be used without problems. I was in and out within 40 minutes. More
by JMICHAELL1982
Employees Worked With
