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Puente Hills Hyundai
City Of Industry, CA
7,041 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
October 08, 2022
On 10/4/2022, I came to the Puente Hills Hyundai for an oil change. I was unable to pick up my car before the service center closed due to an emergency. I called the sales department and spoke to salesman oil change. I was unable to pick up my car before the service center closed due to an emergency. I called the sales department and spoke to salesman Cesar and explained my situation. He informed me that the service and sales departments are two separate entities and there was nothing he could do. I asked to talk to his manager, Jessy. Cesar said what would be the point as his manager doesn’t have access to the service department. I insisted and Cesar said I would probably be on hold for more than 20 minutes because his manager was with other customers and I should just come to pick up my car when the service center is open. His responses were not helpful. It is evident that this dealership needs better customer care training. And a better policy needs to be in place so customers who can’t pick up their car before the service center closes may do so before dealership closes. More
by MGRIEG80
Employees Worked With
October 07, 2022
The entire staff was really great and my wife and I had wonderful experience overall! wonderful experience overall! More
by ncrper3
October 07, 2022
I was looking for Hyundai Tucson for last few weeks and called many Hyundai Dealers, but this Puente Hills Hyundai Dealer was best and kind also good price. Thank you very much!!! called many Hyundai Dealers, but this Puente Hills Hyundai Dealer was best and kind also good price. Thank you very much!!! More
by SANDRA SHIN
October 07, 2022
Excellent service manager, Javer Esquival, and excellent job on repair. I am very satisfied with the service. job on repair. I am very satisfied with the service. More
by MINNIE7768
Employees Worked With
October 06, 2022
My experience at Puente Hills Hyundai was great. Both Charley and Johnathan were extremely helpful Both Charley and Johnathan were extremely helpful More
by SUTRISNO.ANDREW
October 06, 2022
I made an appointment 2 weeks out and I took it one week earlier by genuine mistake. They didn't point it out and took care of me. My wife pointed it out after. So grateful for this type of service. Will re earlier by genuine mistake. They didn't point it out and took care of me. My wife pointed it out after. So grateful for this type of service. Will return for this reason alone. More
by SBK94
Employees Worked With
I DON'T KNOW
