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Puente Hills Hyundai

City Of Industry, CA

4.6
7,040 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,040 reviews

November 06, 2022

Very communicative on the status of the repair. Worked out a rental car when I needed it More

by BENTATUMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward
Nov 09, 2022 -

Puente Hills Hyundai responded

Hi Bentatumal, we do our very best to keep all our guests informed throughout the sales and service processes. Thank you for sharing your 5-star experience with us all. Have a great day. PH Hyundai Management

November 05, 2022

Javier the rep in the office was amazing. Great customer service. Will come back to him in the future. More

by HERNANDEZLUCIANO2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Puente Hills Hyundai responded

Thank you Lucian. We will be on the look out. Thanks for sharing. PH Hyundai Managment

November 05, 2022

Everyone was so nice and patient. The waiting area is super clean and comfortable with coffee and pastries. They took real good care of my car and even washed it for me. I will be bac More

by Laura love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Puente Hills Hyundai responded

We love our newly designed facilities. Thanks for sharing. PH Hyundai Management

November 05, 2022

#1 dealership to get your service done. Javer is the man to go to, been going to him for years! Great customer service experience every time I go to him. More

by LORETAMENDEZ24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Puente Hills Hyundai responded

Thank you for your continued patronage. Stay safe out there. See you next visit. PH Hyundai Management

November 05, 2022

It’s clean and spacious inside. The staff are friendly. Would love it more if the added on accessories could be optional instead of forcing the customers to pay extra thousands for More

by JOAN C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Puente Hills Hyundai responded

We are working on it Joan, parts are still very delayed due to transportation issues. We can't wait either to have it completely stocked up. Thank you for the feedback. PH Hyundai Management

November 05, 2022

Had my 2021 Elantra serviced at Puente Hills Hyundai. Worked with service advisor Jay Jussal and he was excellent to work with. Jay always makes sure that my needs are well taken care of and that the ser More

by danielxna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Puente Hills Hyundai responded

Thank you very much for sharing your 5-star visit with us Daniel. I will let Jay know today. Have a great week. PH Hyundai Management

November 05, 2022

Brandon did well to address my needed repairs and made sure it got done quickly. Even with the issue involving my tire, Brandon offered a solution to it and made sure I knew where to turn to for the help More

by trajikflp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon - Service Advisor
Nov 09, 2022 -

Puente Hills Hyundai responded

Right now it is crucial to make sure that the rubber on your tires is completely safe, glad we could help. Stay dry out there. PH Hyundai Management

November 03, 2022

The service advisor was very helpful and courteous. Service was excellent. Shuttle service was also excellent. More

by Nas100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Puente Hills Hyundai responded

Thank you Nas. Have a great day. The shuttle service is fantastic for all our guests. Glad you were happy with your visit. Have a great day. PH Hyundai Management

November 03, 2022

The dealership is top-notch when it comes to cleanliness, quality of service, and promptness. More

by ml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan (from the Service Dept) deserves a 5-star rating
Nov 04, 2022 -

Puente Hills Hyundai responded

......and we welcome the positive feedback. Thank you for sharing. Have a great weekend. PH Hyundai Management

November 03, 2022

Prompt and courtious. Clean waiting area. Usual dealer wait time of 1 to two hours for oil change. More

by brianki4rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Puente Hills Hyundai responded

Happy to see your overall customer experience was 5-star. We will work on the timing during your next visit. Thank you! PH Hyundai Management

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