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Puente Hills Hyundai
City Of Industry, CA
7,043 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,043 reviews
April 04, 2023
Always friendly and good service. I always wait for my car but they have a great waiting area with snacks, coffee and waters. I always wait for my car but they have a great waiting area with snacks, coffee and waters. More
by dmon0901
Verified CustomerEmployees Worked With
April 04, 2023
Javer and Angela were excellent and extremely helpful. The professionalism from those two compared to El Monte blows them out the water. But, I did have an issue, the reason why I only gave 4 stars. When The professionalism from those two compared to El Monte blows them out the water. But, I did have an issue, the reason why I only gave 4 stars. When I got my car back, there is paint chipped on my back driver side door. I have emailed Javer to notify him of it More
by BRUINBREW2K
April 04, 2023
Car was returned dirty after poor car wash. Rims dirty dash and interior was poorly cleaned Rims dirty dash and interior was poorly cleaned More
by popester87
Employees Worked With
April 04, 2023
Caleb Ajayi and Yasser Soliman were very helpful in the process of buying out new car. the finance department was also very helpful. process of buying out new car. the finance department was also very helpful. More
by rp.padilla
April 03, 2023
Dishonest dealership. They are very friendly and seem so much nicer than other dealers. Once I fell for this, they ripped me off. I bought an Ioniq 6 here on 3/29/23. They are very friendly and seem so much nicer than other dealers. Once I fell for this, they ripped me off. I bought an Ioniq 6 here on 3/29/23. This dealer took advantage of me as a first time buyer to load me up with $8000 in hidden dealer bloat fees. I'm so upset I fell for this. Yasir, the person who arranged my lease deal is a con artist. He told me the "dealer was taking a wash" on these added items, which I understood to mean that I was not paying for them. He also said I was lucky to be getting the car for MSRP, which I understood to mean my payment was based on MSRP + tax, fees, and delivery. He went on to explain that the difference between the advertised lease price on the website and final lease price was "marketing" and a difference in real world lease rates. I wish I had walked away, but he is a very good con artist. Later in the financing process, these costs were listed. I called Yasir back in to question them. He now told me I was only paying $3000 extra. Upon review of the paperwork, I see that I've actually paid an extra $8305 in hidden fees for useless dealer warranty services that I did not choose, nor can be explained to me in a satisfactory way by anyone at the dealer. In effect, this dealer simply stole my $7500 IRA tax credit on a lease from me, redirecting that money to the dealership's bottom line. By the time I've paid off the car, that $8305 in bloat fees are going to cost me around $12K with interest. I will say that Bryan who showed me the car was kind and well-informed, and Larry who walked us through the finance paperwork was very kind, patient, and straightforward. It could have been a great experience, except that it was a total con job. Steer clear of this dealer. More
by Don Downie
April 02, 2023
Needs to get more stocks on their cars, trying to get new car but they don’t have too much options car but they don’t have too much options More
by CRF317
