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Puente Hills Hyundai

City Of Industry, CA

4.6
7,041 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,041 reviews

April 12, 2023

Was given wrong information- waited an hour longer after rep came to give me an update of “25 minutes/ 35 if we wash it”. Car took over an hour after that point and wasn’t given the complimentary wash. Upse More

by jess.lovee24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faustino Lozano
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

After visiting about 4 other Hyundai dealerships. Puente Hills was, by far, the best dealership as far as customer service and getting me the price I wanted. They really are good people who want to h More

by CARMELO, JOSHUE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ozaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny
April 12, 2023

jea lee best service advisor, very friendly, keep me updated, explain detail what is wrong and how to repair it. Great job jea. More

by HEJINZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

I have grease or some foreign black substance all over my bumper upon receiving my car More

by igotmine61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tino
April 12, 2023

Jay jay is so helpful and polite excellent and customer service , thank you service department. More

by AGARCIA2009008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Dealership is in great shape and looks great. Also everyone is very pleasant and willing to assist More

by ATZEULI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

The service at the dealership was pretty fair I guess they were ok, it would be nice if their greeting was a bit nicer More

by Buttercup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jae Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Excellent service Excellent waiting area great service except the car wash was not done very clean More

by SIJUNGOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
April 12, 2023

Thank you for your kind answer and sincere service. Very satisfied after service. Strongly recommend to others. More

by YOUNGRIM0130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

I wasn't to thrilled after Jordan said to me after sitting down..."what I'm surprised your bringing your car here" and "It's old we mostly see newer cars." Regardless if it may have seen trivial on hi More

by RENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan last name ??
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