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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
821 Reviews

17280 Gale Ave

City of Industry, CA

91748

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821 Reviews of Puente Hills Chrysler Dodge Jeep Ram

August 05, 2022

Great customer service. All questions were answered professionally and did not feel like time was wasted. More

by QUIROZ.MARLINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tirado, Alvin Neal, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam
Aug 08, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

August 04, 2022

Quick service. Friendly staff. Pleasant experience. Easy process and helpful in sharing options and details. More

by jorge.gang
Recommend Dealer
Yes
Employees Worked With
Chris Corral
Aug 05, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.

August 04, 2022

Robert was friendly. The service was reasonably priced and it took as long as they said it would. I would only prefer that they had free coffee, like in other dealerships More

by C_HERRERA101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 05, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

August 02, 2022

I do it recommend this dealer. Very unprofessional and shady business practices. Read all the reviews, not just the star rating. From my poor experience, the good star rating is ve More

by Slopoker70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alvin Neal, Ruben Naranjo, Ted Anchondo, Matt Hwang
Aug 04, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Please call or email when you have a moment so that we can make sure your concerns are addressed. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

August 01, 2022

Very bad service that I got they lost my keys. I will not be returning to this dealer ever again More

by LOPEZ512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gillam
Aug 03, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We strive to provide outstanding customer service to our guests, and we're disappointed to hear about your experience. If you have any comments or concerns you'd like to share, we'd be happy to hear them. Your business means a lot to us, along with your satisfaction with our services. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

August 01, 2022

Much faster than I anticipated. Dropping off and picking up was rapid and very convenient for me More

by mhurt09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 03, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2022

You need to check your Downey, CA location. I live in Downey and drive a 1/2 hour out of my way because Puente Hills location is 100% satisfactory More

by JULIETTE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie
Aug 02, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

August 01, 2022

Great and reliable staff,Debbi makes me feel like family and she gives me all the information I need. They have availability that always fits my schedule with fast service. More

by donatopillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie McGill
Aug 02, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Your comments keep us motivated and working hard for all our guests! At Puente Hills Chrysler Dodge Jeep Ram, we value our customers and we look forward to seeing you on your next visit. Take care!

August 01, 2022

Everyone at Puente Hills Jeep worked together like a family. They all had great team chemistry and provided an easy comfortable purchase experience. Thank you for my Gladiator, Puente Hills Jeep rocks!! More

by onjon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory and Gabriel
Aug 03, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

July 31, 2022

Great service! Brought my vehicle in and they were able to identify the issue immediately. More

by OMARNAVARRO0107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 01, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

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