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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
821 Reviews

17280 Gale Ave

City of Industry, CA

91748

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821 Reviews of Puente Hills Chrysler Dodge Jeep Ram

July 30, 2022

Service was great. Sales person at the time Alex was great. Finance manager Matt was great at closing and getting the deal. More

by matthew.gamez05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Matt Hwang
Aug 01, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2022

My wheel lock was lost. Have had limited success with my service rep Chris Gordon. No effort in assisting my situation. My jeep went in for tire rotation on Wednesday at 415 More

by ignagui26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Gordon poor service
Aug 03, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We strive to provide outstanding customer service to our guests, and we're disappointed to hear about your experience. If you have any comments or concerns you'd like to share, we'd be happy to hear them. Your business means a lot to us, along with your satisfaction with our services. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

July 29, 2022

I was impress and very, very happy with all the staff at the dealers service. More

by c21propeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Neal, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam
Aug 01, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review! We look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

July 28, 2022

Wonderful service! ! It was quick and easy! Thank you for the entire Dodge team. This will be my new primary place for service. More

by elisa.bravo72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jul 29, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

July 27, 2022

My service advisor was very helpful and did everything that we agreed upon. Shuttle driver was responsive and provided a great experience for my ride home from the dealer. More

by rhaughy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jul 29, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again here at Puente Hills Chrysler Dodge Jeep Ram

July 27, 2022

After having to take my car for an oil change my car was licking oil due to not properly closing the oil tank below my car. I had to go down myself and properly finish the job for them. Beside that they did More

by JREYES16287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gillam
Aug 01, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are very concerned by this review, and hope you will provide us with the opportunity to learn more about your experience. Please call us when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

July 27, 2022

They use to change my Jeep with synthetic oil ,the adviser could not give me a good reason why do they changed to conventional oil. More

by JOSE.A.FLORES88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted ochondo
Aug 01, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

July 26, 2022

My husband and I had a great experience here & All the staff was super helpful and amazing. Thanks to the financing team we were able to close our deal and we took home a brand new Grand Cherokee Trailhaw More

by CLAUDIAAABANALES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Neal
Jul 28, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the awesome review, Claudia! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

July 25, 2022

exellent service , Debbie was great , super frendly and very helpfull, I like to service my gladiator here More

by ORAMIREZ716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tirado, Robert Gillam
Jul 26, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review! We look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

July 23, 2022

Chris took care of my car and kept in touch with me every so often. I am very satisfied about his service More

by kana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gordon
Jul 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you, Kana! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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