Pryor Chevrolet GMC

did not have auto start, thay said it did.. was told it had auto start,it did not.,and no back floor mates. a scratch on back bumper. I wanted auto start on it..was told it had it. was told it had auto start,it did not.,and no back floor mates. a scratch on back bumper. I wanted auto start on it..was told it had it. More

Scandalous They tried to sell me a blue 09 Challenger R/T 6speed 84K miles. The car was found to have had extensive previous body damage that they did not discl They tried to sell me a blue 09 Challenger R/T 6speed 84K miles. The car was found to have had extensive previous body damage that they did not disclose. The paint was a horrible respray on the passenger door and quarter hidden by vinyl stripes. It was only refinished to the vinyl stripe line. The rear quarter panel was full of bondo. Car also had bald tires and an inop parking brake priced all at full retail. The car was listed at $18,600. They wrote it up for $20,000 because of my "credit situation" and luckily "they got me approved" thru Chrysler Financial. They added a junk after market warranty that required me return there an hour away for oil changes that I explained I did not want. The warranty was supposedly required by Chrysler financial but that was a lie. I was given no trade allowance basically giving them my pristine 2001 infinity q45. In all they attempted to finance $22,900 for a challenger that appraised at $10,500. The next day my girlfriend decided she wanted my Infiniti. She gave me the $1000 they gave me for the trade in. They said I could only buy it back for $1850 and could not change the original deal. I contacted Chrysler financial explaining all the above and they said to return the car. After 2 days of attempts to either make it right or return it they kept telling me I could not return it and would do no repairs or modify the original paperwork. Luckily I was able park that xxx Challenger up front and repo my Infiniti with a spare key that was blocked in the back with a mustang I had to put in neutral and push out of the way just to leave. BEWARE THEY ARE CROOKED LIARS!! More

Best service, ever! So worth the drive. We were taken care of from the time we arrive, to the time we left and beyond. We will never take our vehicle anywhere else. Thank So worth the drive. We were taken care of from the time we arrive, to the time we left and beyond. We will never take our vehicle anywhere else. Thank you to Kevin and his team! More

Satisfaction Roberts went above and beyond to get us a good deal. I had questions and Adam sat down with us until we were happy. Gerald our salesman was friendly a Roberts went above and beyond to get us a good deal. I had questions and Adam sat down with us until we were happy. Gerald our salesman was friendly and very patient with me More

I highly recommend Roberts Auto Service. Excellent service from arrival at the shop to the completion of the work performed on my vehicle. I have been a satisfied customer for years. Excellent service from arrival at the shop to the completion of the work performed on my vehicle. I have been a satisfied customer for years. More

Recent Purchase Thoroughly pleased with Kelly Hopkins and her expertise in our vehicle purchase and service beyond the sale. Wonderful buying experience from beginni Thoroughly pleased with Kelly Hopkins and her expertise in our vehicle purchase and service beyond the sale. Wonderful buying experience from beginning to end will definitely recommend to others. Thank You Kelly More

Awful Registered online to see a specific vehicle. Talked to Bucky (more than once) and DJ to schedule an appointment. Drove OVER an hour WITH AN INFANT and Registered online to see a specific vehicle. Talked to Bucky (more than once) and DJ to schedule an appointment. Drove OVER an hour WITH AN INFANT and was greeted by DJ who was chewing tobacco. Was told they had sold the car I was specifically interested in, less than 12 hours after I let them know I was coming in to see the vehicle. He asked for my SSN before verifying if he could even run my credit. I had planned to pay cash. Then when asked if he had anything comparable he left his office (crazy-there was a computer with that information right in front of him) and NEVER came back. Probably hoping we would finally just leave, which we did. Awful, awful, awful. More

Awesome but did miss one small thing They are very good, but. I gave them only a four because they could not identify and thus fix one of the issues I had with my vehicle. It still has th They are very good, but. I gave them only a four because they could not identify and thus fix one of the issues I had with my vehicle. It still has the same small clunk when I start up a hill, and now I don't have time to take it back in again. But all the other things are lovely. I would recommend them, but be vigilant and insistent if they miss something. :-) More

2016 spring service Once again, I have kudos for the service team at Roberts Auto. I am always treated with respect. The service team takes great care to make sure that m Once again, I have kudos for the service team at Roberts Auto. I am always treated with respect. The service team takes great care to make sure that my vehicle is not left with oil drips or spills. More

VERY PROFESSIONAL I give them 5 stars for the professionalism I experienced as a customer not only did I leave in a new car but knowledgeable of all the electronics and I give them 5 stars for the professionalism I experienced as a customer not only did I leave in a new car but knowledgeable of all the electronics and features the vehicle had to offer, the buying experience was the easiest I've ever went through and our sales person Keith Fleming was great, he really made the whole experience fun. More