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Pryor Chevrolet GMC
Pryor, OK
562 Reviews
Not all car dealerships are created equal, and here at Pryor Chevrolet GMC, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Pryor OK to the nearby communities of Claremore, Muskogee, Vinita and Tulsa, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 562 reviews
November 19, 2010
My grandparents decided to trade in one pickup and buy another used truck. Within 24 hours of their visit to the dealership, they changed their minds. They told the salesman with whom they originally dea another used truck. Within 24 hours of their visit to the dealership, they changed their minds. They told the salesman with whom they originally dealt (the Frederick listed above) that this purchase was predicated on the sale of another pickup they owned. That sale fell through, prompting their reversal on the decision to buy another. The dealership refused to let them out of the contract, insisting they MUST take delivery on the truck they had chosen. This was an in-stock pickup, sitting on their lot at the time. There was no re-stocking, return issues, nothing! The dealership, in my opinion, decided on a course of being bloody-minded. Subsequently, the dealership actually drove the new truck to Kansas to deliver it to my grandparents. Upon arrival, they actually informed my grandparents that it had gotten terrible gas mileage the entire trip, AND the check engine light was on! They insisted they had already paid for the old pickup, and it was therefore theirs to take. They then took possession of the old truck and drove it back to Pryor. This exchange took place over a week ago. Since that time, the dealership has NOT YET MADE ANY PAYMENT for the old truck towards the purchase price of the new truck. They have the old truck in their possession, have no title, haven't paid a dime, and KNOW that my grandparents don't want the truck they delivered! They are both on fixed incomes and CANNOT afford another truck payment, as the other truck hasn't sold! This is one of the worst examples of elder exploitation I have ever seen on the part of a dealership, and I hope their collective grandparents flog them with walkers at their earliest opportunity. Sincerely, Laura Williams P.O. Box 121 Oakley KS 67748 More
by dealerssuck
Employees Worked With
Frederick Griffin, Kelly, Quinton
August 27, 2010
I purchased a 2008 Jeep Compass from the Dodge dealership. At first I had some problems in the completion of the purchase. I kind of felt I was forced into a deal I really didn't want and that see dealership. At first I had some problems in the completion of the purchase. I kind of felt I was forced into a deal I really didn't want and that seemed unfair. My sales man was Kai Hampton. And my finance officer was Anthony. But Scott Roberts, the actual owner of the dealership got involved in the process of my purchase, and resolved all of my concerns in a very timely matter. He was very attentive to the issues that were raised, making sure that I was completely satisfied with my purchase. He gave excellent customer service, calling me back in a timely matter when I tried to reach him. He answered all of my questions, helping me to understand the purchase process. Scott also helped me obtain a good price of $12,975 instead of the $15,170 I would of paid for my vehicle. He treated me like a person, not a pay check. After all was said concerning the purchase I was very please. Thanks Scott Roberts for caring about the customer. That is hard to find at any dealership. :) Shylon B. More
by shy82town
Employees Worked With
Scott Roberts, Kai, Anthony, Scott Roberts
