
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Mystery fluid solved They got me in quickly - worked with me knowing my budget was shoestring thin and found the solution for my issue for the most reasonable price. And d They got me in quickly - worked with me knowing my budget was shoestring thin and found the solution for my issue for the most reasonable price. And despite being a Michigan fan, Mr. Corbin was very patient and understanding through the whole process. I will definitely be back- maybe even just to hang out, because wow! What a great group of people! More
Very friendly and helpful. Help get me in the vehicle I wanted. Did not pressure me to take something that I didn't want. When I need another vehicle I will be seeing Amber Wil Help get me in the vehicle I wanted. Did not pressure me to take something that I didn't want. When I need another vehicle I will be seeing Amber Williams. More
Positive experience! Got a great vehicle at a fair deal. They worked with me on my trade in. Staff was courteous and helpful. I would go there again. Got a great vehicle at a fair deal. They worked with me on my trade in. Staff was courteous and helpful. I would go there again. More
Driveshaft replacement My truck was making some noise after having tires rotated and one the mechanics came to my house to make sure the lug nuts were tight. While on a tes My truck was making some noise after having tires rotated and one the mechanics came to my house to make sure the lug nuts were tight. While on a test drive, the driveshaft fell out! The superb customer service began with the dealership paying the bill to have my vehicle towed. Since I did not purchase the vehicle from the dealership that I wanted to perform the repairs (Progressive), the purchasing dealer and warranty company were initially insistent on performing the repairs, which Progressive was more than willing to accommodate, as it was simply closer and more convenient for me. The repair was eventually performed at Progressive, and I was always kept informed of the status of my vehicle and the repair was completed in two days after the part was received. I cannot say enough about what a wonderful experience I had and how well I was treated during this stressful and inconvenient event!! More
Service on Jeep Jay was hands down the most responsive service associate I have ever dealt w at a dealership. Would undoubtedly return for additional work on this Je Jay was hands down the most responsive service associate I have ever dealt w at a dealership. Would undoubtedly return for additional work on this Jeep or other qualifying vehicles. More
Great Dealership I recently purchased a new 2017 Ram 1500 Larime and a 2014 Jeep Grand Cherokee LTD last July both from John Kerry. The first purchase was such a pleas I recently purchased a new 2017 Ram 1500 Larime and a 2014 Jeep Grand Cherokee LTD last July both from John Kerry. The first purchase was such a pleasurable experience, that my wife and I both knew who we would be purchasing my truck from. We highly recommend him and the dealership if you are looking to buy a new or used vehicle. I am a no nonsense customer. I like to walk into a dealership with a number in mind, and if they can do it, they will, if they can’t they will tell you strait up. They doesn’t play games. My time is valuable to me, I appreciate that they don’t waste it by playing games. I will definitely continue to purchase from them and recommend them to anyone looking to buy. I also have had nothing but great experiences with there service department. First class dealership!!!!! More
Hair Gurl I have purchased multiple vehicles from progressive Chevy and Dodge. Mike in service is the reason I keep coming back. He is a lot fun to work with i I have purchased multiple vehicles from progressive Chevy and Dodge. Mike in service is the reason I keep coming back. He is a lot fun to work with in the service department. More
Oil change I was very happy with the service and appreciate the coupon that was emailed to me I appreciate the free car 🚗 wash my truck looks great I was very happy with the service and appreciate the coupon that was emailed to me I appreciate the free car 🚗 wash my truck looks great More
Scheduled maintenance on time every time. Since buying my Grand Cherokee in 2012 I have never had a problem getting my vehicle in for maintainence or repairs on a date or time that wasn’t conv Since buying my Grand Cherokee in 2012 I have never had a problem getting my vehicle in for maintainence or repairs on a date or time that wasn’t convenient for me. In the last year since Hilary has been my service rep. the experience has been even better by providing answers to my questions immediately or with a follow up phone call keeping me informed and updated. More
Great customer service Kaylee was fabulous . Extremely professional, friendly and helpful . I would not have known about my free services that were included in my package if Kaylee was fabulous . Extremely professional, friendly and helpful . I would not have known about my free services that were included in my package if she had not told me . I've serviced other times and was not told . More