Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Great service and very fair! Outstanding sales team, extremely friendly, fair and courteous. If there are vehicle issues the team works hard to resolve them. Please buy from Jus Outstanding sales team, extremely friendly, fair and courteous. If there are vehicle issues the team works hard to resolve them. Please buy from Justin and Paul! More
Really hard working folks After getting out of the military and moving back home, I leased a car from this dealership. Brian Glasper was the one who helped me out. He's a funny After getting out of the military and moving back home, I leased a car from this dealership. Brian Glasper was the one who helped me out. He's a funny and easy going guy. Answered all of my questions and made sure I was taken care of. I highly recommend Brian for the car buying process. Anytime I had an issue with my car, I always call Mike. He's very knowledgeable and will take time to make sure the issue is fixed and goes above and beyond to make sure you have a loaner car if needed. All around great group of people anytime I've visited. More
Best experience! Spent time at the dealership with a young son and was welcomed back for delivery!!! Lots of friendly and helpful people and Ben was very helpful in fi Spent time at the dealership with a young son and was welcomed back for delivery!!! Lots of friendly and helpful people and Ben was very helpful in finding the right Jeep for our family. Would definitely go back to this dealership. More
Mystery fluid solved They got me in quickly - worked with me knowing my budget was shoestring thin and found the solution for my issue for the most reasonable price. And d They got me in quickly - worked with me knowing my budget was shoestring thin and found the solution for my issue for the most reasonable price. And despite being a Michigan fan, Mr. Corbin was very patient and understanding through the whole process. I will definitely be back- maybe even just to hang out, because wow! What a great group of people! More
Very friendly and helpful. Help get me in the vehicle I wanted. Did not pressure me to take something that I didn't want. When I need another vehicle I will be seeing Amber Wil Help get me in the vehicle I wanted. Did not pressure me to take something that I didn't want. When I need another vehicle I will be seeing Amber Williams. More
Positive experience! Got a great vehicle at a fair deal. They worked with me on my trade in. Staff was courteous and helpful. I would go there again. Got a great vehicle at a fair deal. They worked with me on my trade in. Staff was courteous and helpful. I would go there again. More
Driveshaft replacement My truck was making some noise after having tires rotated and one the mechanics came to my house to make sure the lug nuts were tight. While on a tes My truck was making some noise after having tires rotated and one the mechanics came to my house to make sure the lug nuts were tight. While on a test drive, the driveshaft fell out! The superb customer service began with the dealership paying the bill to have my vehicle towed. Since I did not purchase the vehicle from the dealership that I wanted to perform the repairs (Progressive), the purchasing dealer and warranty company were initially insistent on performing the repairs, which Progressive was more than willing to accommodate, as it was simply closer and more convenient for me. The repair was eventually performed at Progressive, and I was always kept informed of the status of my vehicle and the repair was completed in two days after the part was received. I cannot say enough about what a wonderful experience I had and how well I was treated during this stressful and inconvenient event!! More
Service on Jeep Jay was hands down the most responsive service associate I have ever dealt w at a dealership. Would undoubtedly return for additional work on this Je Jay was hands down the most responsive service associate I have ever dealt w at a dealership. Would undoubtedly return for additional work on this Jeep or other qualifying vehicles. More
Great Dealership I recently purchased a new 2017 Ram 1500 Larime and a 2014 Jeep Grand Cherokee LTD last July both from John Kerry. The first purchase was such a pleas I recently purchased a new 2017 Ram 1500 Larime and a 2014 Jeep Grand Cherokee LTD last July both from John Kerry. The first purchase was such a pleasurable experience, that my wife and I both knew who we would be purchasing my truck from. We highly recommend him and the dealership if you are looking to buy a new or used vehicle. I am a no nonsense customer. I like to walk into a dealership with a number in mind, and if they can do it, they will, if they can’t they will tell you strait up. They doesn’t play games. My time is valuable to me, I appreciate that they don’t waste it by playing games. I will definitely continue to purchase from them and recommend them to anyone looking to buy. I also have had nothing but great experiences with there service department. First class dealership!!!!! More
Hair Gurl I have purchased multiple vehicles from progressive Chevy and Dodge. Mike in service is the reason I keep coming back. He is a lot fun to work with i I have purchased multiple vehicles from progressive Chevy and Dodge. Mike in service is the reason I keep coming back. He is a lot fun to work with in the service department. More