Progressive Chrysler Jeep Dodge Ram

Great experience purchasing our vehicle. Tom Schmidt and James Rowe were very nice and professional and made the car buying experience go as well as it could. We have purchased over ten vehi Tom Schmidt and James Rowe were very nice and professional and made the car buying experience go as well as it could. We have purchased over ten vehicles and this was the best experience by far! Great customer service! More

excellent dealer and very customer friendly very customer friendly sales person maria hattery. She was very knowledgeable and helpful. She made our experience fun and pleasant. She did an excell very customer friendly sales person maria hattery. She was very knowledgeable and helpful. She made our experience fun and pleasant. She did an excellent job. More

Great first time experience I was recommended to this dealership by a close friend of mine. I can now tell why she spoke so highly of them. Everyone was so polite, the dealership I was recommended to this dealership by a close friend of mine. I can now tell why she spoke so highly of them. Everyone was so polite, the dealership was so open and clean and made the hassle of buying a car so much easier. I want to specifically thank Mitch Mann and Frank for their help and patience. We held Mitch after hours all 3 times we visited the dealership and they were so patient. He was a great negotiater and has a great future in sales. I highly recommend this dealership and appreciated everything they did for me in the car buying process. Thanks again guys! More

Great Service This was our first visit to Progressive, and we will definitely return for future vehicle purchases. Our sales professional, Justin Carter, was very This was our first visit to Progressive, and we will definitely return for future vehicle purchases. Our sales professional, Justin Carter, was very friendly, accommodating, and kept us laughing. We were pleased with the service... and our new vehicle! More

Best experience at a Dealership yet! The staff at Progressive Chrysler/Dodge/Jeep/Ram in Massillon Ohio made the purchase of my Jeep Grand Cherokee Altitude the easiest time ever. Because The staff at Progressive Chrysler/Dodge/Jeep/Ram in Massillon Ohio made the purchase of my Jeep Grand Cherokee Altitude the easiest time ever. Because of my work time constraints, Andy Kasich, not only helped us find the Jeep we wanted in the color and options but he even went the extra mile to find us extra rebates and incentives that we never thought to ask. Andy's knowledge of multiple Jeeps is impressive, he knew the differences of the 2 Jeeps we were looking at and helped us find the right one for our family. In addition, my husband had questions about Ram trucks, Andy showed us that he is just as knowledgeable about the Ram trucks as he is about the Jeeps. Thanks again to John Marks in Finance, he made signing papers and paying money not a pain! Lastly, the morning we were coming in to finalize the deal on the Jeep, I received a personal phone call from Frank Longo Sr., thanking us for our business and letting us know that he would be their for us if we needed anything. In all my years, I've never had a dealership do that, it was a refreshing experience! Thank you, Progressive Chrysler/Dodge/Jeep/Ram in Massillon Ohio, you made car buying a fun and exciting experience again! We will definitely be coming back to purchase a Ram truck from Andy! Beth and Jim Barno Jeep Grand Cherokee (Altitude) owners More

A Friendly, Knowlegable, Professional Saes Team I bought a new Dodge Challenger from this dealer yesterday. I am 53 and have bought many new and used cars over the years, and can honestly say this w I bought a new Dodge Challenger from this dealer yesterday. I am 53 and have bought many new and used cars over the years, and can honestly say this was one of my best car buying experiences ever. Maria Hattery was my sales professional and she was excellent. She was friendly and really knew all about the car I was interested in. Frank Longo was also part of my sales team and he was super as well. Nathaniel Wisor was also friendly and helpful and a big reason that I decided to purchase my vehicle. Wayne Farris was friendly and efficient in the business office. It was a fun afternoon and I am very happy with my car. I will recommend Progessive to anyone who asks me where to buy a car. More

Keep coming back This is the forth vehicle the wife and I have bought from progressive dodge and Mark Hastler. Keep coming back for the service and friendly conversati This is the forth vehicle the wife and I have bought from progressive dodge and Mark Hastler. Keep coming back for the service and friendly conversations. More

first time here this was my first time at this dealership .I was impressed by the large number of cars on there lot. I went there with a list for jeeps and was surpri this was my first time at this dealership .I was impressed by the large number of cars on there lot. I went there with a list for jeeps and was surprised by how fast they were selling.Jeep has a good deal going with incentive discounts and I ended up with pick #4 only because my top 3 were sold. The main salesman was new to the trade but so helpful you just couldn't help but like him.All the people I dealt with were friendly-answered questions honestly -and put you at ease in a usually stressful situation.I will use this dealership again. More

Overall great experience. It was a very long day yesterday, but well worth it. I got the car the I wanted for the price I wanted so I am very happy. I few things could have mad It was a very long day yesterday, but well worth it. I got the car the I wanted for the price I wanted so I am very happy. I few things could have made the process go a little quicker, but even with the xxxx-ups everything worked out. All of the associates were very accommodating to my needs. More

The best customer service experience at a dealership! I listened to the Mix 94.1 radio commercial for a little while and decided to call and see what the special was really cracked up to be like. I made I listened to the Mix 94.1 radio commercial for a little while and decided to call and see what the special was really cracked up to be like. I made an appt. for the next day to view some Dodge Darts. I arrived and was greeted with enthusiasm by Frank and he escorted me to meet my dealer. She (Amber) was such a gem in everything she completed. She and the finance guy (sorry I forgot his name) worked so very hard at helping me achieve my goal of owning a NEW car!!!!! I definetly will be back for any and all service to my vehicle. They do not seem like the typical car sales team. I can not thank them enough for all that they accomplished for me! Thanks Amber Williams! More