Progressive Chrysler Jeep Dodge Ram

John Kerry was very nice to work with! He helped me through the process making it easy & answered any questions that I had! through the process making it easy & answered any questions that I had! More

Katie was very helpful through the process! It was Quick, easy and everyone was friendly! easy and everyone was friendly! More

Everyone was so nice and went over and above to find a car with my payment I wanted in mind. Love my Jeep. Will be back for my next vehicle. Thanks Allan and Brian car with my payment I wanted in mind. Love my Jeep. Will be back for my next vehicle. Thanks Allan and Brian More

Paul King treated me very well, the floor manager was very professional and the credit manager was easy to work with, I would recommend this dealership to anyone looking for a good honest team to do busi very professional and the credit manager was easy to work with, I would recommend this dealership to anyone looking for a good honest team to do business with More

Dishonest and lacks integrity would best describe this dealership thus far. I am still in negotiations but the first salesman (Nathan) although a younger guy was just as swarmmy as an old pro. When the la dealership thus far. I am still in negotiations but the first salesman (Nathan) although a younger guy was just as swarmmy as an old pro. When the lack of integrity was seen, I promptly ended the negotiations and started to walk out but was grabbed by a man who identified himself as the floor manager. If he ever grabs my arm in the future like that there is going to be a BIG problem which will involve the cops getting called. So onto the next salesman (also an old pro) but shows a little more tact. If you buy a car here never pay invoice or above OR don't shop here at all and let's run these crooked slimy dealerships out of business. More

Terrible customer service. I had an appointment to pick up my new/used Ram at 3:00pm. I had to wait until 4:00pm. My vehicle was filthy on delivery. They were also supposed to buff out a few scratches a up my new/used Ram at 3:00pm. I had to wait until 4:00pm. My vehicle was filthy on delivery. They were also supposed to buff out a few scratches and did not do that either. They supposedly tried but couldn't get them out. Amazingly, I was able to remove them at home with little effort. Klaben's customer service is by far superior. I would not recommend this dealership. More

JUSTICE ,BRIAN GLASPER,AND ALYSSA ARE ALL AMAZING .THEY EARNED MY TRUST IMMEDIATELY,THEY ALL WORKED VERY DILIGENTLY AND PROFESSIONALLY BEST DEALERSHIP EXPERIENCE EVER!!!! THANK YOU VERY MUCH EARNED MY TRUST IMMEDIATELY,THEY ALL WORKED VERY DILIGENTLY AND PROFESSIONALLY BEST DEALERSHIP EXPERIENCE EVER!!!! THANK YOU VERY MUCH More

Do not trust this dealership with your business! Their advertised on line prices are no where near accurate as they apply every rebate possible to lure you in. Later, you will find most of those rebates advertised on line prices are no where near accurate as they apply every rebate possible to lure you in. Later, you will find most of those rebates will not apply. Do not trust the, "Price for Everyone" or "Do You Live In Ohio, They You Qualify" tag lines! I settled in with a price which the online manager accepted. A few hours later she replied that the Jeep Grand Cherokee had just been sold to someone else. I visited the dealer website several times in the following weeks. Low and behold that exact Jeep was still available! Very dishonest people! I sent a letter to the owner because I wanted to first give them an opportunity to respond. No reply... My business obviously meant nothing to them and neither does yours! BUYER BEWARE More

Poor customer service and poor communication between departments. Ordered a key from parts to be programmed for my van. Transferred over to book an appointment. They confirmed the appointment but when I departments. Ordered a key from parts to be programmed for my van. Transferred over to book an appointment. They confirmed the appointment but when I showed up they had no record of my appointment and so I had to wait for hours. The team acted like I never set up an appointment. Very disorganized and not very accommodating. I will not come here for service again. I only stayed cause they are the only ones who can do the keys More

Very poor customer service. If they don’t make the deal they quit responding to you. Also promised a free credit report but failed to provide it. And was given a target gift card for keeping my appoin they quit responding to you. Also promised a free credit report but failed to provide it. And was given a target gift card for keeping my appointment but had a zero balance. Gave me an old here’s 11% interest payment, sign here and it’s yours AFTER running my good credit. Bad game. Horrible response time after they couldn’t make a deal. More