Progressive Chrysler Jeep Dodge Ram

The worst dealing with a car dealership. Went online filled out trade in value. The amount was little higher then another dealership. I did not purchase at other dealership and called the de Went online filled out trade in value. The amount was little higher then another dealership. I did not purchase at other dealership and called the dealership asking how accurate online trade in calculation are. They said extremely accurate i repeated the question because the dealership is over 2 hours away. She repeated how much the estimate trade in was. She said it will be worth the drive. So I set up a appointment to have my trade in looked at and test drive the 2021 ram at 2 o'clock. I arrived at 1:45 to the dealership spoke to the sales person. Asked again about the online trade in value. He repeated said pretty accurate. (I realize my truck wasn't perfect and expected the low ranges or slightly below) We walked to his desk and gave him my info. He said he find the keys and could drive it. Search for 10 to 15 minutes for keys couldn't find them. After the 15 minutes said a manger has the truck. He could drive me to look at it but had to take me in his personal minivan. The mini van was extremely dirty inside. We drove another 25 minutes to another economy dealership. Walked around the truck. Some minor scratches, some little dents, not clean on the outside. Open the door and first thing I noticed was smelled someone just finished smoking in it. Still took the truck for test drive. The truck drove good it only had 40000 miles. As driving it the smoke smell started to smell more like Marijuana. Has cigarette and Marijuana smoke smell in it. The sales person asked if was still interested. I said the truck drove nice but with the smell it would have to be a pretty good deal. Drove the truck 25 minute's back to the dealership. Sat at his desk showed him the screenshot of the online estimate and said we should be in the range. He came back to me with almost 10,000 less. Then question him on that. He said we have been using a third party trade in value so not our fault. I said yes that would be your fault plus a asked several times how accurate it was. Keep in mind I know my truck is 7 years old. No dents only scratches are in the bed. The trade in was 4000 less then the other dealership. I have purchased 17 vehicles in my life. By far tge worst experience. More

Just purchase a 2023 Chevy Traverse from Justis. When we went to pick it up I noticed something that I did not see before. Justis was on it right away and both she and Brian (floor mgr) did their When we went to pick it up I noticed something that I did not see before. Justis was on it right away and both she and Brian (floor mgr) did their very best to take care of my concern and Jimmy was as quick as he could be with the final paperwork. They were also very easy to work with payment wise. I would definitely buy from them again! Thank you!! More

Rob Rose was very helpful and was a wonderful service person I have ever worked with on my car he is a very positive person and very knowledgeable my car was fixed right the first time person I have ever worked with on my car he is a very positive person and very knowledgeable my car was fixed right the first time More

Had my 2015 Ram in for Maintenance service Kane took care me then about week later my air quit working Kevin got my truck right in and he worked with the warranty company to get my truck repaired and back to me then about week later my air quit working Kevin got my truck right in and he worked with the warranty company to get my truck repaired and back to me. My truck has been serviced at Progressive since I bought it and I been completely satisfied! More

Had a good experience dealing with Jacob at Progressive buying my preowned Jeep Rocky Ridge. 👍 buying my preowned Jeep Rocky Ridge. 👍 More

Kane was great as always! Would highly recommend. He’s very professional and ensures you leave happy! Would highly recommend. He’s very professional and ensures you leave happy! More

BEST SALES PEOPLE IN TOWN! !!! Landri was great and very kind. Dealt with a very complicated customer with professionalism! highly recommend !!! Landri was great and very kind. Dealt with a very complicated customer with professionalism! highly recommend More