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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.1
1,015 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,015 reviews

October 19, 2017

Great atmosphere! I thoroughly enjoy my experience at Progressive. The staff is very friendly and highly knowledgeable of their products. I would, and have, recommend t More

by Jeepgirl47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin, Brian Glasper
October 12, 2017

Made buying a car almost too easy I can't say enough great things about Ben. We were 20 minutes late for our 7pm appointment, but Ben didn't rush us at all. We discussed a couple of op More

by Sarah Hoerst-Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Siefke
October 04, 2017

Easy breezy Bill Talbot did an excellent job handling my recent trip to Progressive for a warranty covered issue for my 2015 Grand Cherokee. He is very profession More

by Mercedes43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Oct 11, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Mercedes43, Thank you for your excellent feedback. It's great to know Bill did a great job assisting you with warranty related issues on your Grand Cherokee. We try to make inconvenient repair situations as painless as possible because we understand your time is valuable. Thank you for choosing Progressive Dodge and thank you for your business. Thank you, John Karides Service Manager

September 29, 2017

Efficient service Once you have an appointment and bring your car in for service, they get you in and out in a reasonable amt. of time and with your car fixed. I was p More

by JI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Oct 11, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

JI, Thank you for providing us valuable feedback. I'm sorry to hear about the electrical issues you've had on your vehicle. If you have time to discuss them please give me a call at (330)879-3681 or send me an email at jkarides@progressiveautogroup.com . Thank you for your continued business and have a great day! Best regards, John Karides Service Manager

September 26, 2017

ALL ABOUT THE CUSTOMER From the time I walked through the Door until the keys were placed in my hand, people paid attention to me and made me feel at home. Kindness was show More

by PAUL D WOLANSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin, Maria Hattery, Alyssa Donahey, Cody Miller
September 19, 2017

Professional, Personal, and Knowledgeable For the first time in my life, I decided to own a Dodge Ram Sport 4 x 4 pickup truck. After looking at various Makes, Models, and Dealerships, I decid More

by Tom Garra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kerry, Tim Sanders, Bill Talbott
September 18, 2017

Superior Service I have a lot of Dodge Trucks in my fleet and always work Service Advisor Bill Talbott, he always makes sure they receive a through inspection, any re More

by Jeff Crabtree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Oct 11, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Mr. Crabtree, Thank you for the great review. We pride ourselves on integrity and transparency when dealing with our valued customers. It's wonderful to know that Bill delivered that on your recent service visit. Thank you for your continued business and choosing Progressive Dodge. Respectfully, John Karides Service Manager

September 18, 2017

Mike is awesome! Mike took the time to listen to my issues and needs when it came to the repairs on my car. He kept me informed the whole time and really made me feel More

by C_beckner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Oct 11, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

C_beckner, I greatly appreciate you taking the time leave us feedback. We value our customers input and use it to strengthen our process. It's great to know Mike delivered a positive experience and kept you informed throughout your visit. Thank you for choosing Progressive Dodge! All the best, John Karides Service Manager

September 18, 2017

Awesome customer service Justin is always a pleasure to work with and goes above and beyond to make sure I'm in a car I love. He took the time to figure out exactly what I wan More

by C_beckner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Carter
September 18, 2017

Purchase and service for my new Jeep Grand Cherokee I purchased my new 2017 Jeep Grand Cherokee Altitude edition 2 weeks ago and worked with Cody Miller. Cody was very patient with my and wasn't pushy t More

by Tom.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myk Fritch, Cody Miller , Bill Talbott
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