Priority Toyota Chesapeake

Outstanding Service from Tim Eure...again!!! Tim Eure has done it again!!! His exceptional customer service and amazing attitude was the reason why we just purchased our third vehicle from Prior Tim Eure has done it again!!! His exceptional customer service and amazing attitude was the reason why we just purchased our third vehicle from Priority Toyota. He will not let you down and will not let you walk away without ensuring you are completely happy. More

excellent service adviser. Miranda Godfrey is the primary reason to have service performed at your dealership. Always courteous, considerate, kind, and knowledgeable, Miranda Miranda Godfrey is the primary reason to have service performed at your dealership. Always courteous, considerate, kind, and knowledgeable, Miranda is an incredible asset to your service department. More

The experien advise me of what I need to do with my vehicle My experience with Priority Toyota very excellent they advised me what I need to do with my vehicle clean neat and Curtis Joe Sloan advise me of the My experience with Priority Toyota very excellent they advised me what I need to do with my vehicle clean neat and Curtis Joe Sloan advise me of the problems I had with my vehicle I had a nail in the tire and told me about it excellent work More

Never disappointed Two names: Jarred Dukes and Chris Lagarenne. These men went way over the moon to assist me, from the moment I got on the phone with Jarred to the mome Two names: Jarred Dukes and Chris Lagarenne. These men went way over the moon to assist me, from the moment I got on the phone with Jarred to the moment I signed with Chris. They are the epiphany of what customer service experience should entail. They should be used as a teaching example and ambassadors to Priority Toyota's products and services. Thank you guys from the bottom of my heart. Job well done. BRAVO ZULU!!!! #seeyouin3years lol More

Overall professional, fun and very helpful My experience with salesman Teddy Day and finance manager Amber Champion was great. Searching for and buying a car at a dealership was never a good pr My experience with salesman Teddy Day and finance manager Amber Champion was great. Searching for and buying a car at a dealership was never a good process for me, until I met these great folks at Priority Toyota in Chesapeake, VA. They both answered all of my Many questions even days after the sale. I have a great used Toyota that I'm very happy with. Teddy's great personality was fun to be around. Amber was a sweetheart and really me with all the paperwork and financing. I would certainly go back to this dealer and highly recommend them. More

Maintenance My car was serviced by Joe Sloan this past Saturday. As always, he was very professional and friendly. I received a text with updates as my car was be My car was serviced by Joe Sloan this past Saturday. As always, he was very professional and friendly. I received a text with updates as my car was being serviced. He also made me aware of future issues. More

Miranda rules! Miranda makes getting my Prius serviced a pleasure. I count on her for friendly, expert advice, for quick response, for keeping my straight and my ca Miranda makes getting my Prius serviced a pleasure. I count on her for friendly, expert advice, for quick response, for keeping my straight and my car running great. More

We were taken advantage of My fiancé and I purchased a Toyota Camry for Black Friday last year. After taking the car home, the check engine light kept coming on so we took back My fiancé and I purchased a Toyota Camry for Black Friday last year. After taking the car home, the check engine light kept coming on so we took back to dealership. They fixed whatever problem it was so we took back home. The service light came on again and we took back up to the dealership. Mind you we live on the Obx so it was gas money out of our pocket. This went on about three times then finally check engine light was fixed for good. After about a couple days we parked our car in the driveway for the night and went to sleep. When we came out the windshield was cracked from top to bottom. We took the car back and wanted a completely different car because of all of the problems. We purchased another car but they transferred all the processing fees over to the new car so having to pay twice now. Also employees their treated us horribly making it seem like the cracked windshield was our fault. The financial department told us for the new car our interest rate would be 4% which was a lie. You get into the finance office and they rush you through paperwork you don’t even know what you are signing. I have been paying an interest rate of 5.59%. My credit score when buying the car was a 790 but because they financed through Toyota they couldn’t get me lower. I feel like we were totally taken adavantage of. We are a young couple and it was our first time buying a car without parents. I’m trying to get a hole of the GM not to see if anything can be done. I should’ve complained about all of this sooner. I would never buy a car from here again. More

Appreciation I had a fantastic experience at priority Toyota Chesapeake lovely and prefessional men and women from when you walk in to when you walk out. I wanna g I had a fantastic experience at priority Toyota Chesapeake lovely and prefessional men and women from when you walk in to when you walk out. I wanna give a special thanks to Giuseppe Lenzo and Joey Balsamo for the help that they gave me picking out this car and the professionalism they exuded. More

Great car buying experience! My husband and I went to Priority thinking we had an appointment, but it turned out that we were scheduled for the following Sunday! Nonetheless, Jarr My husband and I went to Priority thinking we had an appointment, but it turned out that we were scheduled for the following Sunday! Nonetheless, Jarred was able to drop everything he was doing to help us. Throughout the whole process of showing us vehicles, Jarred was very knowledgeable on each one and able to answer every question we had. He was attune to all of our needs, and because of Jarred, we walked away with a new Tundra. Overall, we had a wonderful experience with both Jarred and Richard, who did our financing. I would recommend anyone to visit Toyota Priority to purchase their next vehicle. More