Priority Toyota Chesapeake

Came in and met Joey to buy a truck in a terrible market. My truck was totaled and I was not looking forward to buying a new truck as I loved my 2015 tacoma. Joey and Troy got me the exact truck I needed wit My truck was totaled and I was not looking forward to buying a new truck as I loved my 2015 tacoma. Joey and Troy got me the exact truck I needed with no fuss. Great team!!!! More

Joey was great and patient with me when I wasn’t sure what I was looking for! He helped me find the perfect mom car and I love it!! what I was looking for! He helped me find the perfect mom car and I love it!! More

Joey was very helpful and he cared about the purchase I made. I was able to come into the dealership and make a smooth transition into my new 2022 Toyota Rav4 made. I was able to come into the dealership and make a smooth transition into my new 2022 Toyota Rav4 More

Had an appointment for basic 15k service. Was told it would take 1.5-2 hours. At 2.5 hours went and asked how much longerand was told 20 minutes. I exained I couldnt wait anymore because I ha Was told it would take 1.5-2 hours. At 2.5 hours went and asked how much longerand was told 20 minutes. I exained I couldnt wait anymore because I had to get my young kid off the bus. They said they would hurry but it took 25 more minutes. So it ended up being over 3 hours when i had an appointment. While waiting I walked around and noticed the new cars all had extra destination fees and a fee for added pinstripes. What a scam so glad I didn't buy my new toyota there. Don't waste your time or money there are several other beter toyota delearships in Hampton Roads. More

We went to Toyota to purchase a Toyota and the sales person sold us on a Nissan Quest and we bought it. It's been a nightmare. We received a message that said that AUL has approved a radiator and that t person sold us on a Nissan Quest and we bought it. It's been a nightmare. We received a message that said that AUL has approved a radiator and that the service department order the radiator and we called and left many messages and finally heard back from Connie today 5/2/22 @ 10:20am and she said that it wasn't approved. Again, another NIGHTMARE. No one knows what they are doing and we just keep getting the runaround. We we spoken down to by the mechanic Karla when we were there and she told us to take our vehicle to Nissan instead of bringing it there. I absolutely cannot believe how we are being treated by Toyota. This doesn't seem real at all since my family buys nothing but Toyotas because of the excellent service they get. What happened? Someone please help me with this one. Please. More

Just came home from my wife buying a new 4 Runner. WORST EXPERIENCE EVER. Five and a half hours of my life I can t get back. Wasted my day off for that crap. They act like this was the first time th WORST EXPERIENCE EVER. Five and a half hours of my life I can t get back. Wasted my day off for that crap. They act like this was the first time they've ever sold a car. Salesman fine agreed to the deal within an hour. The rest was pure misery. Sit and wait. Finance sure with a credit rating of 780 they offered 3.1. Thanks but no thanks - credit union 1.9. Half way through getting it set up with CU the finance guy says "well I could do ..." Yeah, I see, you're not going to help, you're going to make that part of the negotiations I guess. I don't think so. Punishment - sit FOREVER. I WILL NEVER BUY HERE AGAIN! More

Deniel dykes is the man. Great salesperson and helpful. Helped us me 2022 Toyota Sienna . excellent job work. Great salesperson and helpful. Helped us me 2022 Toyota Sienna . excellent job work. More

Waiting for my red Prius to get delivered! Couldn't be happier. Elmer H. helped explain the difference between the models and I could get just what I wanted. Looking forward to pick up. happier. Elmer H. helped explain the difference between the models and I could get just what I wanted. Looking forward to pick up. More

Been dealing with Kenyan Mullen for over 15 years at Priority Toyota in Chesapeake, he is a wonderful friend and service adviser!!! He goes beyond and above for our family. Priority Toyota in Chesapeake, he is a wonderful friend and service adviser!!! He goes beyond and above for our family. More