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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,202 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,202 reviews

December 12, 2024

There guys are very professional and very informative when it compares to vehicle purchasing. I totally recommend the group from the greeter to the controller they are top notch. Thanks guys I appreciat More

by Pierrefd1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lagarenne, RYAN LANGEN
Dec 12, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our team at Priority Toyota Chesapeake provided you with a top-notch experience! Thank you for recommending us and sharing your appreciation. Safe travels in your new vehicle!

December 12, 2024

The dealership and amenities are very nice. professional completing the work with a video inspection report. However the dealership is a very high volume dealership which can make service wait More

by jrwood74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Dec 12, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with us. We understand your frustration and we apologize for any inconvenience caused due to longer-than-expected wait times. This is not reflective of the efficiency that we strive to provide within our service department, and we'll use this feedback to make improvements moving forward. Should you have additional questions or concerns, please don't hesitate to reach out! Take care, and safe travels ahead!

December 12, 2024

Easiest and most hassle free new car purchase I've ever made! Nickolaus could not have been more polite, understanding and helpful. No pressure. No add-ons I didn't want. He was totally up front throughout More

by pakearley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Balsamo, Nicholaus McElligott
Dec 13, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Nickolaus made your car-buying experience a smooth one at Priority Toyota Chesapeake. Thank you for sharing your positive feedback! Enjoy the new ride!

December 11, 2024

I was very pleased by my service representative, RoSean. I was at the dealership for a state inspection. I was kept informed and was done in a very reasonable amount of time. More

by docestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RoSean
Dec 12, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that RoSean provided excellent service during your state inspection at Priority Toyota Chesapeake. Thank you for sharing your experience, and we look forward to assisting you again in the future!

December 11, 2024

I was in the hospital while my vehicle was being worked on. Danielle worked with me on keeping the truck longer than anticipated until I was released. More

by getz.todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnard
Dec 11, 2024 -

Priority Toyota Chesapeake responded

Hello! We're glad to hear that Danielle was able to accommodate your situation at Priority Toyota Chesapeake. We hope you're feeling better and appreciate you sharing your experience with us!

December 11, 2024

Basic service of an oil change. Job was completed in a timely manner. Recommended service will be scheduled. More

by henrysk66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 11, 2024 -

Priority Toyota Chesapeake responded

Thank you for choosing Priority Toyota Chesapeake for your service needs! We're glad to hear everything went smoothly and look forward to seeing you again soon.

December 11, 2024

The sales process was quick and smooth. The staff was great, professional, knowledgeable, and courteous. More

by frobmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenyan (advice), Elmer Hipolito, Zeke Bodrick
Dec 11, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that your car-buying experience at Priority Toyota Chesapeake went smoothly! Our team takes pride in providing professional, knowledgeable, and courteous service. Thank you for sharing your experience with us!

December 11, 2024

This was the easiest transaction from trading my car to buying a truck. Will refer others in the future. More

by K.partain28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Diggs
Dec 11, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that your experience at Priority Toyota Chesapeake was smooth and hassle-free! Thank you for your recommendation, and safe travels ahead in your new ride!

December 11, 2024

Good service. Friendly staff. Keep you informed on what is going on with your car. More

by yellow16rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Greener
Dec 11, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're happy to hear that our team at Priority Toyota Chesapeake provided you with top-notch service. We appreciate your positive feedback, and we look forward to an opportunity to assist you again in the future!

December 10, 2024

Doesn’t matter if you make an appointment you still will be waiting hours after your appointment time More

by Lorelei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Morales
Dec 12, 2024 -

Priority Toyota Chesapeake responded

Hello Lorelei, Thank you for sharing your feedback. It is regrettable to learn of longer-than-expected wait times as this is not reflective of the efficiency that we strive to provide within our service department. We understand your frustration and apologize for any inconvenience caused. Should you wish to discuss your experience in more detail, please reach out directly at your earliest convenience so we can work together towards a more positive outcome. Thank you, Jose Ott - Service Manager - joseott@lithia.com

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