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Priority Toyota Chesapeake

Chesapeake, VA

Overview
Reviews
4.5
1,199 Reviews
Call Dealership (757) 213-5000
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1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,199 reviews

December 11, 2024

I was in the hospital while my vehicle was being worked on. Danielle worked with me on keeping the truck longer than anticipated until I was released. More

by getz.todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnard
Report | Print
Dec 11, 2024 -

Priority Toyota Chesapeake responded

Hello! We're glad to hear that Danielle was able to accommodate your situation at Priority Toyota Chesapeake. We hope you're feeling better and appreciate you sharing your experience with us!

December 11, 2024

Basic service of an oil change. Job was completed in a timely manner. Recommended service will be scheduled. More

by henrysk66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Dec 11, 2024 -

Priority Toyota Chesapeake responded

Thank you for choosing Priority Toyota Chesapeake for your service needs! We're glad to hear everything went smoothly and look forward to seeing you again soon.

December 11, 2024

The sales process was quick and smooth. The staff was great, professional, knowledgeable, and courteous. More

by frobmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenyan (advice), Elmer Hipolito, Zeke Bodrick
Report | Print
Dec 11, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that your car-buying experience at Priority Toyota Chesapeake went smoothly! Our team takes pride in providing professional, knowledgeable, and courteous service. Thank you for sharing your experience with us!

December 11, 2024

This was the easiest transaction from trading my car to buying a truck. Will refer others in the future. More

by K.partain28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Diggs
Report | Print
Dec 11, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that your experience at Priority Toyota Chesapeake was smooth and hassle-free! Thank you for your recommendation, and safe travels ahead in your new ride!

December 11, 2024

Good service. Friendly staff. Keep you informed on what is going on with your car. More

by yellow16rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Greener
Report | Print
Dec 11, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're happy to hear that our team at Priority Toyota Chesapeake provided you with top-notch service. We appreciate your positive feedback, and we look forward to an opportunity to assist you again in the future!

December 11, 2024

I was very pleased by my service representative, RoSean. I was at the dealership for a state inspection. I was kept informed and was done in a very reasonable amount of time. More

by docestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RoSean
Report | Print
Dec 12, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that RoSean provided excellent service during your state inspection at Priority Toyota Chesapeake. Thank you for sharing your experience, and we look forward to assisting you again in the future!

December 10, 2024

Doesn’t matter if you make an appointment you still will be waiting hours after your appointment time More

by Lorelei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Morales
Report | Print
Dec 12, 2024 -

Priority Toyota Chesapeake responded

Hello Lorelei, Thank you for sharing your feedback. It is regrettable to learn of longer-than-expected wait times as this is not reflective of the efficiency that we strive to provide within our service department. We understand your frustration and apologize for any inconvenience caused. Should you wish to discuss your experience in more detail, please reach out directly at your earliest convenience so we can work together towards a more positive outcome. Thank you, Jose Ott - Service Manager - joseott@lithia.com

December 09, 2024

Joe Sloan and his team are completely trustworthy. He and his team are the reason we continue to have all our vehicles serviced by Joe Sloan and his team. More

by DFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Report | Print
Dec 09, 2024 -

Priority Toyota Chesapeake responded

Thank you for your trust and loyalty to Joe and the team at Priority Toyota Chesapeake! We're delighted to hear that their service keeps you coming back. We look forward to continuing to serve all your vehicle needs!

December 07, 2024

Kenyan is awesome! Friendly and professional and always with a smile! Car ready on time. More

by Snowball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Dec 09, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're delighted to hear that Kenyan, and our team at Priority Toyota Chesapeake provided you with friendly and professional customer care. Your support means a lot to us, and we look forward to an opportunity to serve you again in the future!

December 07, 2024

They were very nice and kept me updated; the service was also done relatively fast! More

by anna.hollingsworth02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Morales
Report | Print
Dec 09, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with us! We're delighted to hear that our team provided top-notch service, and we appreciate your support. Looking forward to an opportunity to serve you again in the future at Priority Toyota Chesapeake!

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