Priority Toyota Chesapeake

This dealership is very efficient. It keep it's customers abreast of the status of their vehicles while being serviced. It keep it's customers abreast of the status of their vehicles while being serviced. More

Outstanding service and support from Mr. Sloan and the service team! Their dedication, professionalism, honesty and transparency are the only reasons I continue to have my vehicle serviced Sloan and the service team! Their dedication, professionalism, honesty and transparency are the only reasons I continue to have my vehicle serviced at Priority. More

My experience with Priority was probably the best car purchase experience I’ve had. Malorie was very helpful and personable. Her desire to find the perfect car for my daughter is commendable. She went a purchase experience I’ve had. Malorie was very helpful and personable. Her desire to find the perfect car for my daughter is commendable. She went above and beyond to be sure we were satisfied with every aspect of our journey with buying our daughter her first car. Walter the finance manager also was very helpful and did an amazing job with explaining everything for the financial aspect. I’ve already recommended Priority to several of my friends in the area. More

I've always had great service with Priority Toyota. I bought my truck with them back in 2020 and have went back for every service since with my priority for life treatment. However I was informed whi I bought my truck with them back in 2020 and have went back for every service since with my priority for life treatment. However I was informed while I was there this last time that my "for life" was really just until the company changed owners and all the files were lost. The very helpful service agent did say that if I brought my bill of sale with me the next time I went that they'd be able to reapply. A mild inconvenience for sure. But frustrating given the time I've given to the service. More

The new appointment booking system is great. Kenyan is great too. Glad I was treated as a loyal customer. Kenyan is great too. Glad I was treated as a loyal customer. More

The service department, specifically Kenyan Mullen, is why I give a good rating. I have purchased two new vehicles from this dealership and both purchasing experiences have NOT been good. However, every why I give a good rating. I have purchased two new vehicles from this dealership and both purchasing experiences have NOT been good. However, every servicing experience I have had has been good. I have multiple vehicles that all get serviced here because Kenyan and his crew always go out of there way to deliver excellent service. More

Finally a dealership with a heart. John Randle and Walter Diggs actually care about people and will listen to you and help you no matter what your situation John Randle and Walter Diggs actually care about people and will listen to you and help you no matter what your situation More

Very kind people, very honest and knowledgable financial manager, and streamlined process to get my car manager, and streamlined process to get my car More

We’re unable to diagnose recurring rattle or popping and clicking but it is still doing it. Planning to take it back soon. Thank you. clicking but it is still doing it. Planning to take it back soon. Thank you. More

My Assistant Service Manager Jessie was extremely helpful and my multiple services were completed quickly. and my multiple services were completed quickly. More