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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,087 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,088 reviews

November 06, 2024

Muy buena hasta ahora todo todo anda bien espero que siga así como ahora gracias More

by Jorgomezv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelva Washington
Nov 06, 2024 -

Priority Toyota Chesapeake responded

¡Gracias por compartir tu experiencia! Esperamos seguir cumpliendo con tus expectativas en Priority Toyota Chesapeake.

November 06, 2024

I initially had some sticker shock but did my research and as b ot turns out the amount I was charged for the repair I had done was on the low end of what dealerships normally charge. Inflation is tough More

by seabeeldo2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 06, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're glad to hear that our pricing was competitive and reasonable. We appreciate your understanding, and we're here if you need anything else in the future!

November 06, 2024

Priority Toyota is friendly, professional and very thorough, always providing the finest service available to maintain your vehicle in excellent condition. More

by Sailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Showers, Joe Sloan
Nov 06, 2024 -

Priority Toyota Chesapeake responded

Thank you for highlighting the friendly and professional service from our team during your recent experience. We're delighted to know our team consistently provides thorough care for your vehicle. We appreciate your support, and we hope to serve you again in the future!

November 06, 2024

A 0730 appointment time should mean 0730, not just to be put in line with walk in ‘s. .Otherwise the service and employees were very good More

by Thomasj762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bozema, Destiny Neal
Nov 07, 2024 -

Priority Toyota Chesapeake responded

Thank you for your feedback. I apologize for any inconvenience caused by extended wait times, and I understand your frustration here. This level of service is not reflective of the efficiency that we strive to provide, and we'll certainly address this with our team to improve customer experiences moving forward. In the meantime, if we can be of additional assistance, please do not hesitate to reach out directly. Thank you, Jose Ott - Service Manager - joseott@lithia.com

November 05, 2024

Friendly, knowledgeable and easy to make service appointments. Service dept does an excellent job keeping you informed on status of your car. Top notch service! More

by dmrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Nov 05, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're delighted to hear that our service department at Priority Toyota Chesapeake provided top-notch care and kept you well-informed. We appreciate your support!

November 05, 2024

Pleasant and knowledgeable sales and finance staff. They made the whole process very easy. Thanks More

by allanbritz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Cedeno and Geoff Smith
Nov 05, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're happy to hear that our team provided you with a smooth sales experience, and knowledgeable service. Your support means a lot to our team, and we're here to assist with any vehicle needs in the future!

November 05, 2024

Great service! Easy night drop-off, prompt and effective communications, superior technical expertise, and friendly, professional interactions. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 06, 2024 -

Priority Toyota Chesapeake responded

Lou, we're delighted to hear that you had such a positive experience with us! Thank you for highlighting our team's efforts in providing great service and expertise. We'll see you next time, take care!

November 05, 2024

The people in the service area are friendly, courteous, and helpful. The service was excellent and fast, and they picked up my car as promised. I highly recommend them to my friends. Thank you for a job we More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Moral
Nov 06, 2024 -

Priority Toyota Chesapeake responded

Joseph, we're delighted to hear that our service team provided you with excellent and efficient care. Thank you for recommending us to your friends! We appreciate your support.

November 05, 2024

Great service time and response. Loved the video! Staff was helpful and knowledgeable. Definitely recommend. More

by angela.giscombe
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 06, 2024 -

Priority Toyota Chesapeake responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Priority Toyota Chesapeake provided great service and a helpful experience. We appreciate your recommendation!

November 04, 2024

Thanks for the oil change and fluid check. I can always be sure I’ll get good service. More

by Keithfwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 04, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing this positive feedback! We're so glad to know that you consistently receive quality service from our team at Priority Toyota Chesapeake. We'll see you next time, take care!

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