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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,202 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,202 reviews

November 16, 2020

Joe Sloan always gets me in and out of service everytime I visit Priority. The red team alway address and fix my problem the first time. Randy Gardner More

by Gardner75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sloan, Joe Sloan
Jan 19, 2021 -

Priority Toyota Chesapeake responded

Randy - we're pleased to hear about your experience with our dealership. Thank you for your review!

November 15, 2020

Great Service, my only complaint is waittime. Even when Great Service, my only complaint is wait time. Even when you have a appt there is a long wait. Also would like the car vacuuming to be reinstated. More

by roweii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Berry
Jan 19, 2021 -

Priority Toyota Chesapeake responded

We are always working to better our service times to meet customer satisfaction! Thank you for your review.

November 15, 2020

Good experience working with Chris B. As a walk-in, he tried to get it done as soon as possible. We had smooth communication overall, thanks. More

by Jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris B.
Jan 19, 2021 -

Priority Toyota Chesapeake responded

We appreciate your positive feedback of our dealership!

November 15, 2020

Honestly, the number one reason I stick with Priority Toyota of Chesapeake is my service advisor, Kenyan Mullen. I value an honest relationship, and one where I feel that my best interests are the prior More

by rarobichaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 19, 2021 -

Priority Toyota Chesapeake responded

We are appreciative of your awesome review! Thanks, so much, Robin!

November 15, 2020

Amazing service. Mr. Mullen always goes out of his way to be helpful, supportive, and delivers wonderful customer service. Thank you as always for everything you do. More

by Courtney Crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 19, 2021 -

Priority Toyota Chesapeake responded

We appreciate you taking the time to leave our dealership a five star review as well as some positive feedback! Thank you, Courtney!

November 15, 2020

Kenyan Mullen always makes the process of getting my car serviced simple and less stressful. I never have to worry about the quality of care my automobile receives under his watchful eye. He is the only per More

by ColeenQuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 19, 2021 -

Priority Toyota Chesapeake responded

We are pleased to hear about your experience with our dealership! Thank you for your review!

November 15, 2020

Kenyan Mullen was an absolute pleasure to work with! He was professional, knowledgeable and friendly and the service was completed in record time! -Lauren Cunningham More

by Laurenrose757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 19, 2021 -

Priority Toyota Chesapeake responded

Lauren - thank you so much for your great review!

November 14, 2020

Everything was amazing the service lane got my car in and out fast Bob my service advisor was so helpful kept me up to date and was able to get what I needed done in a good time frame More

by Phil94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Glos
Jan 19, 2021 -

Priority Toyota Chesapeake responded

We appreciate your awesome review and your positive feedback!

November 14, 2020

Kianna kept me advised throughout the whole service experience. I thought that it would take the entire day to service my vehicle, but was only couple of hours. She was very pleasant and helpful. Wo More

by Seabeebrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiana McWilliams
Jan 19, 2021 -

Priority Toyota Chesapeake responded

We're so happy to hear about your experience with our dealership! Thanks, so much, for your review!

November 14, 2020

Kenyan and his team were awesome as usual! He is always friendly, helpful and willing to go the extra mile! Kenyan deserves a raise!!! Lisa Gregovich More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 19, 2021 -

Priority Toyota Chesapeake responded

Customer service is an important quality we carry throughout our dealership - thank you for your review, Lisa!

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