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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,200 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,200 reviews

December 23, 2024

We've bought multiple cars for our family here, and had good experiences with the service department. More

by saracauthenlandfear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan, Kristen Wollesen
Dec 23, 2024 -

Priority Toyota Chesapeake responded

Thank you for choosing Priority Toyota Chesapeake for your family's car needs! We're delighted to hear about your positive experiences with both our sales and service departments. We look forward to serving you again in the future!

December 23, 2024

Great representative, not pressured to have additional repairs done. Walked the show room with no pressure. I bought my truck at a different dealer, but castrated poorly so I bring it here and it's been More

by C24IaHawks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Dec 23, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your feedback! We're glad to hear that our team provided a pressure-free experience, and we appreciate your continued support. Should you have any questions regarding your oil changes, please don't hesitate to reach out to our team. We look forward to assisting with any future vehicle needs at Priority Toyota Chesapeake!

More
December 23, 2024

Staff is always helpful and warm. The best of all is Kenyan. I trust his opinion and he is always been one of the best service managers I’ve worked with. And I’ve been in and out the More

by dreaaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Dec 24, 2024 -

Priority Toyota Chesapeake responded

Thank you for your continued trust and support since 1991! We're delighted to hear that Kenyan and the team at Priority Toyota Chesapeake have consistently provided helpful service. We look forward to serving you again in the future!

December 22, 2024

Brought car in for service. Overall experience was excellent. Service representative, Julia was great; friendly and professional. She kept me well informed of vehicle status. More

by buster5249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Greener
Dec 23, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your positive experience with us at Priority Toyota Chesapeake! We're delighted to hear that Julia provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

December 22, 2024

My experience is always a positive one with the dealership! The staff is efficient, knowledgeable and friendly! It's very nice that they have a movie room and a little cafe as that makes the wait m More

by betbelkel1258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Morales - Service Dept.
Dec 23, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your positive experience with Priority Toyota Chesapeake! We're delighted to hear that our amenities and transparent service made your visit enjoyable. We appreciate the feedback and look forward to serving you again in the future!

December 21, 2024

Ive coming to Toyota Service Center, for three years very please and also customer friendly. Thank you More

by dr.reneemartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
Dec 23, 2024 -

Priority Toyota Chesapeake responded

Hello! We're delighted to hear that you've been pleased with our service at Priority Toyota Chesapeake over the years! Thank you for your continued trust and support!

December 21, 2024

Professional and courteous. Every visit I am always welcomed with friendly people and questions answered. More

by CC
Workmanship
Recommend Dealer
Yes
Employees Worked With
Adam Brown
Dec 23, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our team at Priority Toyota Chesapeake consistently provides you with a professional and welcoming experience. Thank you for your kind words, and we look forward to serving you again!

December 21, 2024

Service visits take too long with an appointment. I have spent two hours for an oil change with an appointment. More

by chill046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Dec 23, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience. We understand your frustration, and we apologize for any inconvenience caused regarding longer-than-expected wait times. This is certainly not reflective of the service that my team strives to provide, and we appreciate your patience throughout your time with us. Your feedback will be used to make improvements moving forward. However, should you wish to discuss your experience further, please don't hesitate to reach out to our team.

More
December 21, 2024

Your workers are professional and do good work. My service manager Kenyan is very professional and an asset to your company. More

by payvicki7572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Dec 23, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan and the team at Priority Toyota Chesapeake provided you with professional service. Thank you for recognizing their hard work - we truly appreciate the support!

December 20, 2024

Friendly and always takes care of my car in a speedy and efficient way. Would recommend this dealership More

by giantag24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Dec 20, 2024 -

Priority Toyota Chesapeake responded

Thank you for recommending Priority Toyota Chesapeake! We're delighted to hear that our team consistently provides friendly and efficient service. We look forward to taking care of your car again in the future!

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