Priority Toyota Chesapeake
Chesapeake, VA
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Priority Toyota chesapeake is the best car dealership i have used to service my car & my mother's car for 30 years. Christian Morales is an outstanding assistant service manager. have used to service my car & my mother's car for 30 years. Christian Morales is an outstanding assistant service manager. More
My appointment took entirely too long for a simple oil and filter change. The dealership did not top off my other fluids such as my windshield wiper fluid and did not re-set my maintenance required notif and filter change. The dealership did not top off my other fluids such as my windshield wiper fluid and did not re-set my maintenance required notification. Recommend lowering the number of appointments and doing some intensive process improvement More
Need to go back to the teams that the service desk were divided into, the new way isn’t working. But your staff is amazing and handle the excessive workload with professionalism and grace. divided into, the new way isn’t working. But your staff is amazing and handle the excessive workload with professionalism and grace. More
Great representative, not pressured to have additional repairs done. Walked the show room with no pressure. I bought my truck at a different dealer, but castrated poorly so I bring it here and it's been repairs done. Walked the show room with no pressure. I bought my truck at a different dealer, but castrated poorly so I bring it here and it's been great. I will buy my next toyota from your dealership. Only issue is since I bring it there for all oil changes, I wish I got free changes. More
Staff is always helpful and warm. The best of all is Kenyan. I trust his opinion and he is always been one of the best service managers I’ve worked with. And I’ve been in and out the The best of all is Kenyan. I trust his opinion and he is always been one of the best service managers I’ve worked with. And I’ve been in and out the dealership since 1991. More
Brought car in for service. Overall experience was excellent. Service representative, Julia was great; friendly and professional. She kept me well informed of vehicle status. Overall experience was excellent. Service representative, Julia was great; friendly and professional. She kept me well informed of vehicle status. More
My experience is always a positive one with the dealership! The staff is efficient, knowledgeable and friendly! It's very nice that they have a movie room and a little cafe as that makes the wait m dealership! The staff is efficient, knowledgeable and friendly! It's very nice that they have a movie room and a little cafe as that makes the wait more pleasant, especially early in the morning! I also like that the work that is being done to my vehicle is transparent and this visit they sent me a video about the work that was done. That was a very positive and professional addition! More