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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,087 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,087 reviews

November 15, 2024

Kenyan provided his normal excellent service and support. I have used this dealership for several years for service on several Toyota vehicles and have always been satisfied with the service. This is also More

by jcastellow001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny in Parts, Kenyan Mullen
Nov 18, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan, and the rest of our Priority Toyota Chesapeake team have consistently provided you with excellent service. It's great to know that you enjoyed our amenities as well. Thank you for your continued support, and we look forward to serving you again in the future!

November 14, 2024

Have both cars from Priority and always get excellent service. Would never use anyone else for future needs. More

by tdubois47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 14, 2024 -

Priority Toyota Chesapeake responded

Thank you for your loyalty and kind words about Priority Toyota Chesapeake! We're delighted to hear that you've consistently received excellent service with us. Looking forward to assisting with all your future needs!

November 14, 2024

I had the pleasure of working with Kenyan Mullen. He was very knowledgeable and helpful throughout the entire process. More

by wjnewsome
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan provided knowledgeable and helpful service during your visit to Priority Toyota Chesapeake. Thank you for sharing your experience with us!

November 13, 2024

Priority Toyota of Chesapeake is the very best car dealership. They are trustworthy and very reliable. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Nov 14, 2024 -

Priority Toyota Chesapeake responded

Ann, thank you for the wonderful feedback! We're delighted to hear that our team has earned your trust and reliability. We appreciate your continued support, and we look forward to welcoming you back in 6 months for your next service visit at Priority Toyota Chesapeake!

Nov 15, 2024 -

Ann responded

You are the very best of the best. Looking forward to seeing you again in 6 months. Ann Sawyer

November 13, 2024

My Wife and I Bought both Our Cars at this Dealership. In 2006 My Wife Purchased Hers. I purchased Mine in 2010. Her Car is now 18 Years old. My Car is now 14 years old. Thanks, to the Exce More

by it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RoSean , Kenyan Mullen
Nov 13, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with Priority Toyota Chesapeake! It's wonderful to hear that Kenyan and RoSean have provided excellent care over the years, keeping both of your cars running smoothly. We appreciate your loyalty and look forward to continuing our service relationship in the future!

November 13, 2024

I have rarely had any problems with Priority Chesapeake, but the website is completely unusable for scheduling maintenance or anything else, for that matter. I know that has nothing to do with Priority Toyo More

by bpblcleland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan, Gracie Harris
Nov 13, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing this feedback and bringing this matter to our attention. We understand your concern here, and we will certainly address this with our team to ensure improvements are made. In the meantime, if we can be of additional assistance, please don't hesitate to reach out to our team. We look forward to providing a smoother service experience for you in the future.

November 13, 2024

My service manager is good at getting my Tacoma in on Time and done and advising me on all the services I need done to keep my warranty More

by Blu4159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our service team is keeping your Tacoma in top shape at Priority Toyota Chesapeake! Thank you for trusting us with your vehicle's care and maintenance.

November 13, 2024

Kenyan is the best! He is kind, knowledgeable, and attentive. I am grateful he is my Service Manager. More

by Gigiw.716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan provided such excellent service at Priority Toyota Chesapeake! It's great knowing our team is making a positive impact. Thank you for sharing your experience with us!

November 12, 2024

The benefits of priorities for life are appreciated. The service adviser Kenyan is outstanding. He is considerate of customers time and honestly and thorough. More

by pagnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 12, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan provided you with outstanding service at Priority Toyota Chesapeake. It's great to know our Priorities for Life benefits are appreciated, and we look forward to serving you again!

November 12, 2024

It’s too expensive for seniors and you need to give discounts. We sign up for one thing then recommend twice as much. There must be a budget plan. More

by vlhva
Recommend Dealer
Yes
Employees Worked With
Unknown different person each time.
Nov 12, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your feedback! We understand the importance of budget-friendly options and will certainly take your suggestions into consideration to improve our services moving forward. Your input is valuable, and we appreciate you bringing this to our attention. If we can be of additional assistance, please do not hesitate to reach out. We hope to have the opportunity to serve you again in the future!

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