Priority Toyota Chesapeake

This dealership is very professional and customer service oriented. It's facilities for the customers are very clean. Kenyan, my service writer is very professional, efficient as well as pleasant to work wit oriented. It's facilities for the customers are very clean. Kenyan, my service writer is very professional, efficient as well as pleasant to work with. More

Great service team. Always trying to incorporate new and efficient ways to help the client feel comfortable. Always trying to incorporate new and efficient ways to help the client feel comfortable. More

We had a good experience with getting our Highlander serviced at Greenbrier Toyota. They were very efficient with getting the recall done and a few other things. serviced at Greenbrier Toyota. They were very efficient with getting the recall done and a few other things. More

Kenyan Mullen absolutely needs a raise because he is the reason I keep coming back. reason I keep coming back. More

I received wonderful attention, support and help from the represenative, Jesse at Toyota in Chesapeake. Recommendations were made to help keep my car in top shape, but I didn't feel pressured into spending represenative, Jesse at Toyota in Chesapeake. Recommendations were made to help keep my car in top shape, but I didn't feel pressured into spending excess. The agent went above and beyond to help me take care of all my concerns. He even helped me get home to retrieve my credit card that I had accidently left at home! I was very greatful to get that kind of service. Thank you! More

Service Manager updated me on status of my vehicle on a regular basis. Despite staffing shortage due to illness, other service managers picked ip the slack. A Bravo Zulo to Christian Morales. regular basis. Despite staffing shortage due to illness, other service managers picked ip the slack. A Bravo Zulo to Christian Morales. More

Bringing my car for service is a pretty pleasant experience, which says a lot! This time, due to state inspection, it required more time than usual, but, fortunately that occurs only once a year. experience, which says a lot! This time, due to state inspection, it required more time than usual, but, fortunately that occurs only once a year. I like the fact that, if I decline a recommended service, there's no argument about it. More

Required service was good but would never recommend getting tires here. Bought new tires for a2021 Camry and woke up to 21psi instead of the required 35 psi. My wife took it in to have them look at the getting tires here. Bought new tires for a2021 Camry and woke up to 21psi instead of the required 35 psi. My wife took it in to have them look at the issue and the replaced one of the tires that had about 150 miles on it and charged her $40.00. The tire pressure continued to be a problem and we took it in 4 times to have them look at them. All they wanted to do was replace the new tires instead of finding out what they did wrong. We took the care in to someone else to have them look at the issue. They removed all of the tires from the rim and found bar code stickers where the bead seals. They removed the stickers and cleaned the rim like Toyota should have done then remounted the tires, and we have not had an issue since. I recommend if you are going to get service there to see Kenyan. He was very understanding of what we went through. He knew what the other advisor should have done but failed to do. I wish I could, with a good conscience leave a better review, but i can not. Get your tires somewhere else. More

Very Professional Clean Relaxing Friendly Listen Understand Helpful Nice Answer Question Timely Manner Keep you UPDated Understand Helpful Nice Answer Question Timely Manner Keep you UPDated More

Joe was great along with his team I was able to get a brand new cabin filter also. brand new cabin filter also. More