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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,086 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,086 reviews

November 16, 2024

Great service. Joe Sloan is a great service provider and we got very professional workmanship. More

by 4packerscp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Nov 18, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're happy to hear that Joe provided professional customer care throughout your visit to our service center, and we appreciate you taking the time to highlight his efforts. We're here for any future vehicle needs at Priority Toyota Chesapeake - come see us again soon!

November 16, 2024

Good work. Wish we could pick service reps like we could previously do. Online scheduling a little difficult to navigate. More

by wpb87349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RoSean, Kenyan Mullen
Nov 18, 2024 -

Priority Toyota Chesapeake responded

Thank you for your review! We're glad to hear you had a positive experience, and we appreciate your feedback regarding our online scheduling system. We'll address this with our team to ensure a smoother customer experience moving forward. In the meantime, please do not hesitate to reach out if we can be of additional assistance.

November 15, 2024

They are so professional and efficient! ! Got me in and out in super quick time. Appreciate that as I always wait in waiting room. We only have 1 car so can’t be dropped off!! More

by libbylytton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy, Elmer Hipolito, Joe Sloan
Nov 18, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our team at Priority Toyota Chesapeake provided you with such efficient service! We understand the importance of a quick turnaround, especially when you're waiting on-site. Thank you for choosing us and sharing your experience!

November 15, 2024

Kenyan provided his normal excellent service and support. I have used this dealership for several years for service on several Toyota vehicles and have always been satisfied with the service. This is also More

by jcastellow001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny in Parts, Kenyan Mullen
Nov 18, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan, and the rest of our Priority Toyota Chesapeake team have consistently provided you with excellent service. It's great to know that you enjoyed our amenities as well. Thank you for your continued support, and we look forward to serving you again in the future!

November 15, 2024

Very proffesional and very helpful. Updates about what's happening on my car on a timely manner Hope to see you soon for my daughter car. Thank and really appreciate and keep up the g More

by pereras3738
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Hipolito, Nic Forbes
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Priority Toyota Chesapeake provided professional and timely service. We look forward to assisting with your daughter's car in the future!

November 15, 2024

The service at this dealership is excellent! Not only are the advisors extremely knowledgeable and beyond helpful, they are very empathetic and friendly too! Nancy Showers is my go-to because sh More

by midpacific02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing such a positive review about your experience at Priority Toyota Chesapeake! We're delighted to hear that Nancy and our team have been able to provide excellent service and make you feel like a priority. We look forward to continuing to assist with all your Camry's maintenance needs!

November 15, 2024

Mr Mullen provided excellent customer service, professional and friendly staff! Priority Toyota is the BEST! More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Bea, we're delighted to hear that Mr. Mullen and the team at Priority Toyota Chesapeake provided you with excellent service! Thank you for your kind words and support!

November 15, 2024

I brought my Grandson to the waiting room. I showed him all the features and he was very impressed, especially the café. He also compliment on the Wi-Fi lounge being so private. We were there More

by dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Wollesen
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with us at Priority Toyota Chesapeake! We're delighted to hear that both you and your grandson enjoyed the amenities, especially the café and Wi-Fi lounge. We appreciate your patience during the wait time on a busy Saturday, and we look forward to serving you again in the future!

November 15, 2024

The current service advisor was very friendly and nice. When I needed the service tech to answer questions he did and helped explain things to me. The service lobby and waiting are were both very clean. Th More

by celtfans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Morales
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience. We're glad to hear that our team provided friendly and helpful service, and we appreciate your feedback regarding our shuttle van. Your feedback is valuable and will be used to improve aspects of our service moving forward. Should you have additional questions or concerns regarding your time with us, please don't hesitate to reach out to our team. We hope to have the opportunity to serve you again in the future! Safe travels ahead!

November 15, 2024

Pleasant, courteous, professional encounter with all personnel from beginning to end of my visit. Clean, comfortable waiting area. More

by JC
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michelle , Taryn Kemp, Kristen Wollesen
Nov 18, 2024 -

Priority Toyota Chesapeake responded

JC, we're delighted to hear about your positive experience with our team at Priority Toyota Chesapeake. Thank you for highlighting the pleasant atmosphere and professional service! We're looking forward to serving you again in the future!