
Priority Toyota Chesapeake
Chesapeake, VA
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Dealership didn’t provide updates had to call to see if vehicle was done before closing. Based on update once I finally got ahold of someone. I could have picked my car well before closing time. I wasn’t a vehicle was done before closing. Based on update once I finally got ahold of someone. I could have picked my car well before closing time. I wasn’t able to get in my vehicle until 30 mins after closing. More
This dealership does excellent work. Kenyan is always professional and considerate. The repairs and maintenance are done right the first time. Kenyan is always professional and considerate. The repairs and maintenance are done right the first time. More
Kenyon Mullen is a first rate Professional! !! He always provides EXCELLENT customer service. He has been doing that for a number of years and he continues to provide that kind of service. !! He always provides EXCELLENT customer service. He has been doing that for a number of years and he continues to provide that kind of service. More
The service department has improved since COVID and is now what I remembered it to be a decade ago. Wait lines aren’t as long and usually wait times aren’t that long if you are waiting on your car. now what I remembered it to be a decade ago. Wait lines aren’t as long and usually wait times aren’t that long if you are waiting on your car. More
Always courteous and friendly. Kenyan is straightforward and he keeps me informed. I trust what he tells me about my car, if I NEED to have this service right now, or can it wait Kenyan is straightforward and he keeps me informed. I trust what he tells me about my car, if I NEED to have this service right now, or can it wait etc More
As usual I was treated fairly and with a friendly dignity. Amazing waiting area for service. I will say I don't care for having to stand in line in the middle of a big lobby to get a service advisor. dignity. Amazing waiting area for service. I will say I don't care for having to stand in line in the middle of a big lobby to get a service advisor. But once seen, it was a great experience. More