Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Priority Toyota Chesapeake

Chesapeake, VA

Overview
Reviews
4.5
1,201 Reviews
Call Dealership (757) 213-5000
View Awards

1800 Greenbrier Parkway

Chesapeake, VA

23320

Directions

By Type

Showing 1,201 reviews

October 26, 2024

I appreciate the service team of Kenyan Mullen, which is why my family and I continue to come to Priority Toyota Chesapeake. More

by larrymccabe9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Oct 28, 2024 -

Priority Toyota Chesapeake responded

We're glad to hear that Kenyan and the service team have earned your continued trust at Priority Toyota Chesapeake. Thank you for sharing your experience with us - we look forward to serving you again in the future!

October 26, 2024

The dealership is great. The service department not so much. I recently had tires put on my vehicle. The service wasn't due for 2000 more miles. The service dept changed the More

by eller.ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Hipolito
Report | Print
Oct 29, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience. I regret to learn that you were not 100% satisfied with the service you received. This is certainly not indicative of the thorough service that my team is trained to provide, and I'd appreciate an opportunity to address these concerns with you directly. When you have a moment, please reach out so we can make things right. Thank you, Jose Ott - Service Manager - joseott@lithia.com

October 25, 2024

The. drop off could use some major improvements. My appointment was at 1000. Got there at 0940, only to talk to an advisor in the building at 1027. More

by vvteclove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Oct 29, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your feedback with us. We apologize for the wait time during your visit, and we appreciate your patience. We'll address this issue with our team to ensure a smoother experience for our customers moving forward. However, should you have further questions or concerns, please don't hesitate to reach out to our management team. We look forward to an opportunity to assist you in the future and restore your confidence in our efficiency.

October 25, 2024

I always receive good customer service there; and have a great Service Advisor - Kenyan Mullen. More

by shernbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Oct 28, 2024 -

Priority Toyota Chesapeake responded

Thank you for taking the time to highlight our service and Kenyan's customer care! We appreciate your continued support of Priority Toyota Chesapeake, and we look forward to assisting with any future needs!

October 25, 2024

We’re pleased with Hipo the sale man which this is our 4th vehicles he helped. Also Joe Sloan as service advisor. More

by kimford-rom828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Hipolito, Joe Sloan
Report | Print
Oct 28, 2024 -

Priority Toyota Chesapeake responded

Thank you for choosing Priority Toyota Chesapeake once again! We're delighted to hear that Hipo and Joe have consistently provided excellent service. We appreciate your loyalty and look forward to assisting with any future needs!

October 24, 2024

Jesse was an amazing customer service representative. He was clear and transparent in what the recommendations were and helped in every was that he could. Very happy with my service. More

by Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Service Department
Report | Print
Oct 24, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Jesse provided such excellent service at Priority Toyota Chesapeake! It's great to know you had a positive experience with clear and transparent communication. Thank you for sharing your feedback!

October 24, 2024

Great survace and friendly. Wanted a little longer than I wanterd but the shuttle rinse too and from my house was great More

by Bender.ma.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnard
Report | Print
Oct 24, 2024 -

Priority Toyota Chesapeake responded

Thank you for your feedback! We're glad to hear that the shuttle service made your visit more convenient at Priority Toyota Chesapeake. We appreciate your patience and look forward to serving you again in the future!

October 24, 2024

Meagan takes awesome care of me. .. I wouldn't deal with any other service advisor... And the food in the Cafe is wonderful 😋... More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Meagan Budde
Report | Print
Oct 25, 2024 -

Priority Toyota Chesapeake responded

Elizabeth, we're delighted to hear that Meagan and the team at Priority Toyota Chesapeake are taking such great care of you! Thank you for taking the time to highlight our service and amenities, we truly appreciate the support!

October 24, 2024

Professional, did not try to oversell. Car ready when promised video of progress very helpful More

by Clwalsto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy showers
Report | Print
Oct 25, 2024 -

Priority Toyota Chesapeake responded

We appreciate you taking the time to share your positive feedback regarding your experience at Priority Toyota Chesapeake! It's great to know that our team provided transparent and professional service throughout your visit. We hope to serve you again in the future, take care!

October 24, 2024

This dealership employees are courteous and considerate of their clients. I appreciate how clear they were with expectations . Special thanks to Sean for being considerate and professional. More

by Gailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Yancy
Report | Print
Oct 25, 2024 -

Priority Toyota Chesapeake responded

Gailey, we're delighted to hear that Sean and the team at Priority Toyota Chesapeake provided you with courteous and clear service. Thank you for sharing your experience!

1
...
23
24
25
...
121