Priority Toyota Chesapeake

Always fantastic service. Fifteen words? Forget it! You get a 3 for being so needy! Fifteen words? Forget it! You get a 3 for being so needy! More

Good people this time for what ever reason it took longer then normal. For oil change. then normal. For oil change. More

As usual, I came to your shop for my free oil change and left with your diagnostic report with over $6,88 of suggested repairs....When I receive your recommendations I always get a second opinion and as usu left with your diagnostic report with over $6,88 of suggested repairs....When I receive your recommendations I always get a second opinion and as usual find your recomendations to be over the top and over priced. I eventually decided to replace that left front axel and rubber boot, replaced tie rod, wipper blades and cabin air filter...I also needed an alignment because of the axel and tie rod work I also needed an alignment. My cost for the repairs that were actually needed...$1,200 vs your recomendation of $6,800. I'm having the work done by a Midas dealer. I would never rely on recommendations from your service department. The only reason I return is for the Priority for Life free oil change....I am having Midas do my inspection this time....I would never..ever have work done based on your service dept recommendation without getting a second opinion! More

It would have been nice to know when I returned to pick up my vecholce I didn’t have to wait in the line again. I don’t mind having to go get my own car but who ever parked it could have atleast removed t up my vecholce I didn’t have to wait in the line again. I don’t mind having to go get my own car but who ever parked it could have atleast removed the seat trash bag they used and the paper on the floor mat and have a trash can near by More

Customer service is always outstanding. Just not understanding why I have a 1,200 repair bill and my labor charge is 989.00 very disappointing. Just not understanding why I have a 1,200 repair bill and my labor charge is 989.00 very disappointing. More

Great service as always! Service advisor kept me informed and work was done in a timely manner. Very professional. Service advisor kept me informed and work was done in a timely manner. Very professional. More

Nice employees, fast service and reasonable prices. I have been a Priority customer for many years. Never had a bad experience there. I have been a Priority customer for many years. Never had a bad experience there. More

Priority Toyota Greenbrier has been outstanding in performing Inspections and servicing our vehicles 20+ years. Kenyan and his Team are our Favorites to work with! Satisfied many years and highly reco performing Inspections and servicing our vehicles 20+ years. Kenyan and his Team are our Favorites to work with! Satisfied many years and highly recommend…! More

The staff in the service department are professional and polite. They respond to questions and send updates on the car throughout the appointment. They’ve made it such a great experience, that this dealersh polite. They respond to questions and send updates on the car throughout the appointment. They’ve made it such a great experience, that this dealership is now the only one I am willing to buy a car from. More

Best experience ever. I had been to several dealerships who give false hopes on helping me find a truck . The other dealerships only looked on a computer screen of who yo I had been to several dealerships who give false hopes on helping me find a truck . The other dealerships only looked on a computer screen of who you are. Salesman John Randle said he would help me and kept his word. He said for me to come in and I was leaving with a truck . And I did . Most dealerships also have no relationships with lenders and only communicate by what your credit score is. Walter Diggs looked deeper to see who I was and understood I’m hard working family man who needed help. Walter spoke with the right lender and they worked together to make sure I was taken care of. No other dealership did this. Priority is blessed to have people like John Randle and Walter Diggs working for them. They actually care and want to help those in need . Thank you Prority! More