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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,061 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,061 reviews

October 03, 2024

Good Assistant Service Managers, need more service personal to process the large number of customers. More quality control needed, I have had several issues with incomplete work discovered after leavi More

by Dellingerw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Oct 04, 2024 -

Priority Toyota Chesapeake responded

Thank you for your feedback. We appreciate your patience, and we will use your feedback to improve our overall customer experience to better serve customers like you. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. We look forward to an opportunity to restore your confidence in our service. Thank you, Jose Ott - Service Manager - joseott@lithia.com

October 02, 2024

I always take my vehicle to Priority Toyota because they are always very friendly and even after they tell you after you get there late in the day that you are going to wait a long time, they always finish More

by Tony5212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen, Joe Sloan, Zeke Bodrick, Kristen Wollesen
Oct 03, 2024 -

Priority Toyota Chesapeake responded

Tony, we're delighted to hear that our team at Priority Toyota Chesapeake consistently exceeds your expectations. Thank you for trusting us with your vehicle needs!

October 02, 2024

Outstanding service by the mechanic Chris M. and outstanding service support by Kenyan Mullen were provided as always. More

by wg_ruffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Oct 02, 2024 -

Priority Toyota Chesapeake responded

Thank you for the kind words! We're delighted to hear that Chris and Kenyan provided outstanding service at Priority Toyota Chesapeake. We appreciate your support and hope to assist you again in the future!

October 01, 2024

Easy to make online appt. Service manager was polite and helpful. Wait wasn’t too long. Affordable. More

by mkdoane59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Yancey
Oct 02, 2024 -

Priority Toyota Chesapeake responded

It's great to know that our team provided you with a top-notch service experience at Priority Toyota Chesapeake! Thank you for choosing us for your vehicle needs.

October 01, 2024

Location is convenient and the service to drop off is appreciated. Car completed timely manner More

by mrrobinson214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Oct 02, 2024 -

Priority Toyota Chesapeake responded

Thank you for taking the time to share your feedback! It's great to know that our team provided you with absolute customer care throughout your service visit. We hope to serve you again in the future at Priority Toyota Chesapeake!

October 01, 2024

The professional service representative and the time it took for service. The service representative explained the services that were done and those that will soon be needed. More

by Ccyvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Yancey
Oct 02, 2024 -

Priority Toyota Chesapeake responded

Ccyvonne, we're glad to hear our team at Priority Toyota Chesapeake provided you with clear and professional service. Thank you for sharing your experience!

October 01, 2024

Great customer service, great sales team. Always appreciate the great support from everyone involved. Fast easy and reliable More

by trinidadtara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Crook, Megan, Sean Przybyl, Jorge Alvarez
Oct 02, 2024 -

Priority Toyota Chesapeake responded

Thank you for the fantastic feedback! We're delighted to hear that our Priority Toyota Chesapeake team provided great customer service and support. We appreciate your kind words and look forward to serving you again!

October 01, 2024

Pleasant experience as always, and says a lot when dealing with an automotive dealership. I’ve been working with the same service manager for years hopefully for years to come. More

by classicinjection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Oct 02, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that you've consistently had pleasant experiences with us at Priority Toyota Chesapeake. Your continued trust in our service team means a lot, and we look forward to serving you for many more years!

September 30, 2024

Very clean and friendly dealership. The sales team I worked with was very knowledgeable and helpful in making my vehicle purchase. I did not feel over pressured about making any decisio More

by Taylor.darling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ in sales was very helpful. , Giuseppe Lenzo, Zeke Bodrick
Sep 30, 2024 -

Priority Toyota Chesapeake responded

Taylor, we're delighted to hear that our Priority Toyota Chesapeake team provided a pressure-free and supportive experience. Thank you for sharing your positive feedback! Enjoy your new truck!

September 29, 2024

Awesome Sales and Service Departments. Friendly and Courteous Staff. Parts Store is awsome as well. Highly recommended. More

by BDM451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sloan, Zeke Bodrick
Sep 30, 2024 -

Priority Toyota Chesapeake responded

Thank you for the high praise! We're delighted to hear that our sales, service, and parts departments at Priority Toyota Chesapeake met your expectations. We appreciate your recommendation!

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