Priority Toyota Chesapeake

We didn’t purchase our car at priority, but chose to have our service there. The first three visits were satisfactory even though a noise problem couldn’t be fixed. Our last visit on Tuesday October 5 was no our service there. The first three visits were satisfactory even though a noise problem couldn’t be fixed. Our last visit on Tuesday October 5 was not satisfactory. When we arrived we were left sitting in our car for 15 minutes before a young man took our info and told us to go inside and stand in line, which I did for 20 minutes. The service was timely, but when I asked about a problem that I had mentioned earlier the service associate gave me a very short and hurried answer. We paid and went outside and couldn’t find our car. It took 15 minutes and a couple of people for someone to explain where it was. To make a long story short “I am not happy.” More

Got service and asked for new wiper blades, a week later I washed the windows and the wiper blade doesn't even touch the glass in (of course) the center swath where my eyes are! As far as recommending you I washed the windows and the wiper blade doesn't even touch the glass in (of course) the center swath where my eyes are! As far as recommending you all, I would tell whoever that if they don't mind always waiting for 4 hrs each time you come , have at it. More

The experience was very pleasant. The lady that helped me was very professional.Very helpful and inform me a lot of different things.I truly appreciate her thank you The lady that helped me was very professional.Very helpful and inform me a lot of different things.I truly appreciate her thank you More

I had my car towed in and they we able to diagnose and fix it within a day. fix it within a day. More

Great service. Knowledgeable agents. Would definitely recommend. An all around great atmosphere. I give it A-1. Knowledgeable agents. Would definitely recommend. An all around great atmosphere. I give it A-1. More

Patience is a virtue and Daniel Dykes has it in spades! He spent hours searching for the right vehicle with my wife and then closing the deal. He then spent another hour on the phone to get the app to work He spent hours searching for the right vehicle with my wife and then closing the deal. He then spent another hour on the phone to get the app to work with the vehicle. Thank you Priority Toyota of Chesapeake! More

It was Frances Woolard. It was an extremely long day.. Kenyan is great service associaye. It was an extremely long day.. Kenyan is great service associaye. More

Joe Sloan is my service advisor and he is friendly, efficient and thorough. And I am usually out ahead of time. efficient and thorough. And I am usually out ahead of time. More

Quick and thorough service every time. I also enjoy the customer lounge food and free coffee! I also enjoy the customer lounge food and free coffee! More

Everybody is friendly it’s clean. You can get comfortable if you have to be there for a while. You can get comfortable if you have to be there for a while. More