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Priority Toyota Chesapeake

Chesapeake, VA

Overview
Reviews
4.5
1,199 Reviews
Call Dealership (757) 213-5000
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1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,199 reviews

November 24, 2024

Priority has efficient, professional employees and that is very much appreciated!Our family has been customers for many years! More

by HC18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More, Joe Sloan
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Nov 25, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our team at Priority Toyota Chesapeake has consistently met your expectations over the years. Thank you for being a loyal customer and sharing this wonderful feedback!

November 23, 2024

I am very pleased with the service I received I will definitely recommend this dealership to my family and friends More

by Lumyresp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Nov 25, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that you had a great experience with us at Priority Toyota Chesapeake! Thank you for recommending us to your family and friends. We look forward to serving you again in the future!

November 22, 2024

Service and the people are good , just the waiting is the one that kills you.the More

by sabalborolando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Phillips, I understand he’s new, but he went home without checking I’m still there waiting., Kenyan Mullen
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Nov 25, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! While we're glad to know that our team met expectations regarding your vehicle's service, we apologize for any inconvenience caused due to longer-than-expected wait times. We strive for timeliness within all aspects of our service, and we will use this feedback to improve our efficiency moving forward. In the meantime, if we can be of additional assistance, please don't hesitate to reach out to our management team at a time that suits you best. Thank you!

November 22, 2024

Awesome dealership, the Priority Team went the extra mile to make our deal a reality ! More

by Tacoma2211!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
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Nov 22, 2024 -

Priority Toyota Chesapeake responded

We're happy to hear that our team exceeded expectations to ensure your car-buying experience went smoothly at Priority Toyota Chesapeake. We appreciate you choosing us, and we hope you enjoy your new ride!

November 22, 2024

Nancy Showers is absolutely wonderful and was a great help in answering m questions and doing her best to expedite my visit. More

by chiefaraujo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
Report | Print
Nov 22, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Nancy provided you with excellent service at Priority Toyota Chesapeake. Thank you for sharing your experience!

November 22, 2024

Living in Williamsburg, this is one of the few places I can get Priority for Life services More

by david26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Nov 25, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your feedback! We're happy to hear that you appreciate the Priorities for Life benefits at Priority Toyota Chesapeake. We look forward to continuing to serve you in future visits - safe travels ahead until next time!

November 21, 2024

Have always received excellent service from techs and service advisors like Michelle B. Also Elmer from Sales for excellent assistance. More

by Esto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bozeman
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Nov 21, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with us at Priority Toyota Chesapeake! We're delighted to hear that Michelle and Elmer provided excellent service and assistance. We look forward to serving you again in the future!

November 20, 2024

No air added in the tires after the promise that it is included in the services. Not happy about that. Felt disappointed More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnard
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Nov 21, 2024 -

Priority Toyota Chesapeake responded

Hello Emmanuel, Thank you for sharing your experience and bringing this issue to my attention. I apologize for the oversight regarding your tire service as this is not reflective of the level of service that my team aims to provide. We'll use this feedback to make improvements moving forward. However, should you wish to discuss your experience further, please don't hesitate to reach out directly so my team and I can make things right. Thank you, Jose Ott - Service Manager - joseott@lithia.com

November 19, 2024

Great customer service and attention. Magnificent tech service. Fast and convenient online payment. Thank you More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Showers 🤩🤩🤩🤩🤩
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Nov 19, 2024 -

Priority Toyota Chesapeake responded

Barbara, we're delighted to hear you enjoyed the customer service and tech support at Priority Toyota Chesapeake. Thank you for highlighting our convenient online payment system too! We appreciate your feedback and look forward to serving you again.

November 19, 2024

Joe Sloan is amazing. He provides the best customer service experience. Very personable and professional. More

by scjefferson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Report | Print
Nov 19, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Joe provided such a fantastic experience at Priority Toyota Chesapeake! Thank you for highlighting his personable and professional service. We appreciate your feedback!

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