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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,199 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,199 reviews

February 28, 2016

Wonderful people! I think this is the best dealership I have ever been involved with. Everyone was helpful and ready to answer any questions you had. They were all very More

by Gini
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ramos, Marlin Walker
Feb 29, 2016 -

Priority Toyota Chesapeake responded

Thank you for taking the time to share your experience Gini and welcome to the Priority Toyota family. We are thrilled to hear that our sales staff provided you with a great purchase experience. Do not hesitate to contact us with any questions. Congratulations on your new vehicle!

February 18, 2016

A great dealership I have now purchased my third Toyota Corolla from Priority Toyota in Chesapeake, BA. The salesman, Eric, focused on my needs, and Jim, the financial More

by margeryhowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pangan
Feb 18, 2016 -

Priority Toyota Chesapeake responded

Congratulations on your new Corolla Margery, and thank you very much for taking the time to share your experience. We truly believe we do have the best team in the industry and we are thrilled to hear that Eric and Jim provided you with a great experience. We look forward to having you as part of the Priority Toyota family for many years to come. Thank you and congratulations again.

February 11, 2016

I needed help with a letter I received in the mail. I got in touch with my salesman who's name is Linwood Fields and I have had nothing but great service from this man from the first day that I went to More

by Greeeneyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linward Fields
Feb 11, 2016 -

Priority Toyota Chesapeake responded

Thank you for taking the time share your experience and for being part of the Priority Toyota family. We strive to provide exceptional customer service with each visit to our dealership, and it is wonderful to hear that Linward has done just that on several occasions. We'll be sure to share your kind words with Linward and the rest of our staff. We look forward to serving you for many years to come. Thank you.

February 10, 2016

Great deal, they're busy for a reason! I've purchased two vehicles within 7 months of eachother from Priority Toyota. We got a good deal on the first one, the second one they said "What do More

by Marktundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa, Richard Ramos, Mark Lytikainen
Feb 11, 2016 -

Priority Toyota Chesapeake responded

Thank you so much for your kind words and for sharing your experience. We'd like to congratulate you on your second vehicle from Priority Toyota and express our gratitude for being part of the Priority family! We'll be sure to share your review with Mark and the rest of the staff. We look forward to serving you for many years to come. Thank you and congratulations again.

February 02, 2016

Go see Teddy Day Great service, Teddy took care of us from start to finish and provided a great experience. I'd never buy a car from anyone else! More

by Bsbll2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Day
Feb 02, 2016 -

Priority Toyota Chesapeake responded

Thank you so much for taking the time to share your experience and congratulations on your new vehicle! It is wonderful to hear that Teddy made your vehicle purchase experience a great one. We look forward to having you as part of the Priority Toyota family for many years to come. Thank you and congratulations again.

January 11, 2016

Best Dealership in Hampton Roads Clearly, Priority has it going on! Omar, our salesman, was absolutely hilarious and fun. I haven't had this much fun buying a car ever. Omar was ve More

by Jaimie22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vu, Omar Pescador
Feb 01, 2016 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience Jaimie, and welcome to the Priority Toyota Chesapeake family. We are thrilled to hear that your experience was a wonderful one and that Omar and Vu provided you with friendly, professional and knowledgeable customer service throughout the entire process. We'll be sure to pass this along to our staff. Congratulations on your new vehicle. Thank you.

December 28, 2015

Love Her Yolonda Daniels is A . I dealt with a couple of sales reps from other dealerships in the past but she was about her word and making sure that my time More

by Dcb0108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 11, 2016 -

Priority Toyota Chesapeake responded

Thank you so much for your kind review! We love Yolanda, too and are glad that you had such a wonderful experience with her. At Priority, we pride ourselves on making customers feel like they are number one.

December 27, 2015

Buyer be aware Okay so where to start. The short story is they lie, deceive and waste your time. Long story, we went to them looking for a car and the sales perso More

by Eri
Recommend Dealer
No
Employees Worked With
Eric
Jan 12, 2016 -

Priority Toyota Chesapeake responded

Eri, We apologize that your experience at our dealership did not meet your expectations. It is important to understand how we are perceived by guests because we strive to perfect our processes. We would like to have the opportunity to show you how much value is represented in a purchase from Priority. At Priority Toyota Chesapeake, we pride ourselves on customer service, providing excellent value for our customers and presenting a fair price for all of our guests. It seems that there may have been a miscommunication when you came to our store. We prefer to confirm price in a written document, and we honor manufacturer incentives. These incentives come in the form of either a special finance rate or a rebate, not both. This is standard across the industry. It seems that a price was presented and you did not accept it. As for our engine guarantee, this is not a gimmick and we stand by our Priorities for Life program for our customers. We provide free oil and filter changes on all new cars as per the manufacturer recommendations. As long as customers allow us to change their oil for free, and follow this schedule, we guarantee their engine for life. That is a value for our customers that they enjoy and realize thousands of dollars in savings during their ownership of the vehicle. If you have not yet made a purchase, we invite you to return and speak with Eric about the value this provides our customers. We consider all offers and especially offers that are written. Thank you again for your feedback, we appreciate the opportunity to improve our processes.

November 24, 2015

Purchased vehicle From the initial contact e everything was smooth and professional. A very pleasant experience! We will pass the word! Joey balsamo was superb to work More

by Carbyfolks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Balsamo
Feb 01, 2016 -

Priority Toyota Chesapeake responded

Congratulations on your new vehicle and welcome to the Priority Toyota Chesapeake family. We'll be sure to pass your kind words along to Joey and the rest of our staff. Thank you.

October 28, 2015

It was a very pleasant experience. This was our first experience with Priority and it was a pleasant one. Our sales person Joey was a pleasure to deal with, he was very professional an More

by Panthers 88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lu cant spell last name (finance), Joey Balsamo
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