Priority Toyota Chesapeake

Perfect Experience!! Joey was amazing. I spoke with him over the phone telling him which truck I wanted and where I needed my payment to be. He calls me Saturday morning o Joey was amazing. I spoke with him over the phone telling him which truck I wanted and where I needed my payment to be. He calls me Saturday morning offering to come pick me up in my new truck!!! I went in and 3 hours later I was driving away in my new Tundra. No wasting of anyone’s time. He had my payment exactly where I wanted and I was in and out which is amazing!! Highly recommend any one looking give him a call. He will take care of everything. Miranda will take care of everything service wise. She had been handling the service on my previous Tacoma and goes out of her way to accommodate my schedule. I will continue to use these two for my future purchases without a doubt. More

Joey Balsamo is the best! I’ve bought a few vehicles from here. Each time Joey Balsamo was our salesman. He was awesome to work with. Never felt any pressure to just buy. He kn I’ve bought a few vehicles from here. Each time Joey Balsamo was our salesman. He was awesome to work with. Never felt any pressure to just buy. He knew what we were looking for each time and made sure we drove away happy with our purchase. Feels like family working with him. I recommend buying a car at this dealership and with Joey Balsamo. More

First time buying a Toyota The dealership was nice and everyone was friendly. Our salesperson (Kelan) and finance person (Diggs) worked with us throughout the car buying process The dealership was nice and everyone was friendly. Our salesperson (Kelan) and finance person (Diggs) worked with us throughout the car buying process. The dealership even gave us lunch. I would recommend this Toyota dealership to others. We came from Hampton, Va. It was worth the ride. More

My experience at Greenbrier Toyota was EXCELLENT because of Jonathan Jaeger! To me, HE is the face of the dealership and for Toyota! He was attentive to all my needs in my situation was EXCELLENT because of Jonathan Jaeger! To me, HE is the face of the dealership and for Toyota! He was attentive to all my needs in my situation and helped with every area of the transaction. He has even been available after the sale. HE IS AN AMAZING YOUNG MAN and I will always seek his help in future purchases! More

Negative experience and deceptive practices. I recently purchased a certified used vehicle from this location. During the point of sale, I mentioned multiple concerns. I ask specific questions re I recently purchased a certified used vehicle from this location. During the point of sale, I mentioned multiple concerns. I ask specific questions regarding what is and is not covered under the manufactures warranty and the additional purchased warranties. At that time I was ensured that everything would be covered. Prior to closing the deal, several issues were mentioned regarding the steering, suspension, and cosmetics were sought to be remedied. At the next business day, the countless visits and scheduling service appointments began. After speaking with the financial advisor and sales manager days after the sale they portrayed a much different scenario. Priority Toyota never disclosed any major mechanical failures or factory defects. However, this vehicle was supposedly inspected by a qualified team that obviously failed to report a major mechanical failure. It should have never been sold that in that condition or at the minimum the buy should have been made aware. I feel I have been deceived. Any interaction and communication with anyone involved thus far have been less than professional. Poor attitude, Rude, Condescending, Snide remarks and snickering. I made one last attempt at a resolution on Jan 26, 2018, a sales manager ask to drive the vehicle which I agreed. He literally drove it extremely reckless, accelerating my tachometer to the maximum, endangering not only himself but me and my passengers. He was speeding 75 MPH in a 55 MPH zone (which is an automatic felony) Removing both hands from the wheel at 75 mph while texting and using the phone without handsfree. My engine now sounds a lot louder than it did prior to "drive" as it may have caused some damage. This is no way to operate a business and I'm completely devastated. I refuse to continuously schedule service appointments, be refused service, and bounce back and forth. I would like the service and vehicle I paid for. I certainly did not sign up for this at all. More

Great Dealership I have had a great experience at Priority Toyota. This is our fifth vehicle and third from Shelva Washington and David Rios. Thank you for Customer I have had a great experience at Priority Toyota. This is our fifth vehicle and third from Shelva Washington and David Rios. Thank you for Customer service! More

Positive car buying experience Steven was a great salesman. Very helpful and patient. Got the car I really wanted. I had a number in mind to spend and Steven balanced a great deal w Steven was a great salesman. Very helpful and patient. Got the car I really wanted. I had a number in mind to spend and Steven balanced a great deal with what I wanted. More

2017 corolla iM Love my car! John Throckmorton was great! Answers any questions if i have them. The dearlership itself is great! Recommed ot for sure! Thank you for e Love my car! John Throckmorton was great! Answers any questions if i have them. The dearlership itself is great! Recommed ot for sure! Thank you for everything! More

Excellent staff very helpful The staff was Very knowledgeable about trucks and very helpful. Honest and trustworthy team always with a grateful attitude. I would recommend them a The staff was Very knowledgeable about trucks and very helpful. Honest and trustworthy team always with a grateful attitude. I would recommend them any day. More

Good overall Enjoyed the experience as well as the dedication to meet my needs and wants. Also the dedication to find exactly what I was looking for. Enjoyed the experience as well as the dedication to meet my needs and wants. Also the dedication to find exactly what I was looking for. More