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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,202 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,202 reviews

August 15, 2018

Best car buying experience ever Our visit started with browsing the new car lot. Patrick approached us in a very professional manner and offered to help. He was calm and very polite. More

by Sdhwmh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber, Patrick Yerigan
Aug 18, 2018 -

Priority Toyota Chesapeake responded

It is great to hear that you got a chance to work directly with Patrick. He is very professional, has lots of experience, and we are thrilled that he joined our team. There is nothing better than hearing that you fell in love with the Camry, and we were able to make your buying experience so good. Amber in finance is wonderful, and we thrilled to hear that they they made a life-long customer. Happy driving!

August 14, 2018

Exelent Very nice people, great service, I recommend it.....to everybody, even I don't speak English well they help me a lot.. this is a good place to get a c More

by Isaias157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yerigan
Aug 18, 2018 -

Priority Toyota Chesapeake responded

Thank you so much for sharing this with us. We are happy to hear you received great service, and would recommend us to everybody. It is exciting to hear back from our customers, and thank you again for taking the time to post this review. Happy driving!

August 04, 2018

Scam artist This was the second time at priority Toyota and both times they tried to rip me off. I had NADA and Kelly Blue Book on my phone with the trade in for More

by Scam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot remember
Aug 18, 2018 -

Priority Toyota Chesapeake responded

Thank you so much for sharing with us your experience. We do our best to provide customers with a fair value for their vehicle, and we are sorry to hear that you feel you did not receive this. There are a number of factors that could have led to your vehicle being valued at less then what KBB or NADA had your vehicle listed at. These services offer a value that can be misleading due to the actual condition of the vehicle it may be in when our team gets a chance to appraise the vehicle. We conduct ourselves honestly, morally, and legally. In no way do we ever try to scam anyone. Our Customer Relations Manager would like to speak with you about this further, so we can get a better understanding of the offer you were given, and the vehicle you were looking to get appraised so we can get a better idea of where we could have done a better job in helping you out. You are always welcome to take your vehicle to any other dealership in the area and have them appraise it, and our team would be happy to make you another offer if you are willing to give us another chance.

April 20, 2018

Great service! Great and easy car buying experience! I will never shop anywhere else! They made the process so easy for me and worked with my financing as a first ti More

by Charliehaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Balsamo
Apr 23, 2018 -

Priority Toyota Chesapeake responded

Hi Charlie, thank you so much for taking the time to post a review and provide us with valuable feedback about your experience at Priority Toyota Chesapeake. We are happy to hear that you had a great and easy car buying experience as a first time buyer! That is outstanding to hear! If there is anything you ever need please don't hesitate to ask. Happy driving!

April 12, 2018

Day made! Joey and David are rockstars! I finally got my dream truck after years of looking! They went above and beyond and I am one happy customer! I will alwa More

by JordiBlue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rios, Joey Balsamo
Apr 12, 2018 -

Priority Toyota Chesapeake responded

Hi JordiBlue, we are thrilled to hear that Joey Balsamo and David Rios were able to help you find your dream truck after years of looking. That makes us super happy to hear. Thanks again for being a valued customer, and if there is ever anything you need please know we are hear for you. Happy driving!

April 11, 2018

Excellent Service! Always excellent service! John Randle in sales and Jordan Cooper in service are always exceeding my expectations! The best dealer I ever went to! Will More

by Tatsiana Morales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Randle, David Rios, Jim Germain, Jordan Cooper
Apr 12, 2018 -

Priority Toyota Chesapeake responded

Hi Tatsiana, thank you so much for taking the time to post a review and provide us with great feedback about your experience at Priority Toyota Chesapeake. John Randle is amazing with our customers, and Jordan Cooper is great at exceeding our customers expectations. We are super happy to hear that we have another happy customer. Happy driving!

April 09, 2018

3 for 3 This is the third vehicle I’ve purchased from Priority Toyota over the course of 9 years. The main reason is honesty and trust. It started with honest More

by JB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Balsamo
Apr 10, 2018 -

Priority Toyota Chesapeake responded

Let me start by saying thank you for being a long time customer of Priority Toyota Chesapeake! We are thrilled to hear that you keep coming back to us because of our honesty during the sales process and the level of trust we are able to provide to our customers. Thank you so much for taking the time to post a review, and provide us with great feedback. Happy driving!

April 07, 2018

Joey is a great car salesman but even better than that he is a great person very helpful pays attention to details that you are looking for in your vehicle and professionalism. I More

by Jones family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Balsamo
Apr 09, 2018 -

Priority Toyota Chesapeake responded

We wanted to reach out to you and say thanks for taking the time to post a review and provide us with valuable feedback. It's great to hear that you had such a great experience with Joey Balsamo. He truly is a professional at his job, and has an extensive knowledge of Toyota's that our customers find incredibly valuable when working with him. If there is ever anything you need from us feel free to let us know. Happy driving!

April 01, 2018

Returning Customer! Joey Balsamo assisted me with my first vehicle purchase from Priority Toyota Chesapeake. I had such a great experience, I contacted him to assist me w More

by Mac10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Balsamo
Apr 09, 2018 -

Priority Toyota Chesapeake responded

Thank you so much for taking the time to post a review and provide us with such great feedback about your experience at Priority Toyota Chesapeake. Joey Balsamo is great sales person, and really enjoys taking very good care of our customers. If you have any further questions know we are here to help answer them for you. Happy driving!

March 31, 2018

Great service for a tired teacher I came in to the dealership with my hubby and two young girls. I knew what car I wanted and Joey Balsamo was able to help me out. While waiting to go More

by Kdporter09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Balsamo
Apr 09, 2018 -

Priority Toyota Chesapeake responded

We at Priority Toyota Chesapeake wanted to thank you for taking the time to post a review and provide us with awesome feedback. It makes us happy to hear that Joey Balsamo was able to help entertain your kids while you were going through the finance paperwork with a game of Easter egg hunt around the showroom. I bet your kids loved it! We try to make sure our customers are nice and relaxed while enjoying your time here at the dealership looking at vehicles. Hope you are enjoying your new ride. Happy driving!

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