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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,061 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,061 reviews

November 15, 2024

Mr Mullen provided excellent customer service, professional and friendly staff! Priority Toyota is the BEST! More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Bea, we're delighted to hear that Mr. Mullen and the team at Priority Toyota Chesapeake provided you with excellent service! Thank you for your kind words and support!

November 15, 2024

Very proffesional and very helpful. Updates about what's happening on my car on a timely manner Hope to see you soon for my daughter car. Thank and really appreciate and keep up the g More

by pereras3738
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Hipolito, Nic Forbes
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Priority Toyota Chesapeake provided professional and timely service. We look forward to assisting with your daughter's car in the future!

November 15, 2024

The service at this dealership is excellent! Not only are the advisors extremely knowledgeable and beyond helpful, they are very empathetic and friendly too! Nancy Showers is my go-to because sh More

by midpacific02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing such a positive review about your experience at Priority Toyota Chesapeake! We're delighted to hear that Nancy and our team have been able to provide excellent service and make you feel like a priority. We look forward to continuing to assist with all your Camry's maintenance needs!

November 15, 2024

The current service advisor was very friendly and nice. When I needed the service tech to answer questions he did and helped explain things to me. The service lobby and waiting are were both very clean. Th More

by celtfans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Morales
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience. We're glad to hear that our team provided friendly and helpful service, and we appreciate your feedback regarding our shuttle van. Your feedback is valuable and will be used to improve aspects of our service moving forward. Should you have additional questions or concerns regarding your time with us, please don't hesitate to reach out to our team. We hope to have the opportunity to serve you again in the future! Safe travels ahead!

November 15, 2024

I brought my Grandson to the waiting room. I showed him all the features and he was very impressed, especially the café. He also compliment on the Wi-Fi lounge being so private. We were there More

by dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Wollesen
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with us at Priority Toyota Chesapeake! We're delighted to hear that both you and your grandson enjoyed the amenities, especially the café and Wi-Fi lounge. We appreciate your patience during the wait time on a busy Saturday, and we look forward to serving you again in the future!

November 14, 2024

Have both cars from Priority and always get excellent service. Would never use anyone else for future needs. More

by tdubois47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 14, 2024 -

Priority Toyota Chesapeake responded

Thank you for your loyalty and kind words about Priority Toyota Chesapeake! We're delighted to hear that you've consistently received excellent service with us. Looking forward to assisting with all your future needs!

November 14, 2024

I had the pleasure of working with Kenyan Mullen. He was very knowledgeable and helpful throughout the entire process. More

by wjnewsome
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan provided knowledgeable and helpful service during your visit to Priority Toyota Chesapeake. Thank you for sharing your experience with us!

November 13, 2024

My Wife and I Bought both Our Cars at this Dealership. In 2006 My Wife Purchased Hers. I purchased Mine in 2010. Her Car is now 18 Years old. My Car is now 14 years old. Thanks, to the Exce More

by it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RoSean , Kenyan Mullen
Nov 13, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with Priority Toyota Chesapeake! It's wonderful to hear that Kenyan and RoSean have provided excellent care over the years, keeping both of your cars running smoothly. We appreciate your loyalty and look forward to continuing our service relationship in the future!

November 13, 2024

I have rarely had any problems with Priority Chesapeake, but the website is completely unusable for scheduling maintenance or anything else, for that matter. I know that has nothing to do with Priority Toyo More

by bpblcleland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan, Gracie Harris
Nov 13, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing this feedback and bringing this matter to our attention. We understand your concern here, and we will certainly address this with our team to ensure improvements are made. In the meantime, if we can be of additional assistance, please don't hesitate to reach out to our team. We look forward to providing a smoother service experience for you in the future.

November 13, 2024

My service manager is good at getting my Tacoma in on Time and done and advising me on all the services I need done to keep my warranty More

by Blu4159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our service team is keeping your Tacoma in top shape at Priority Toyota Chesapeake! Thank you for trusting us with your vehicle's care and maintenance.

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