Priority Lexus Virginia Beach

Always a professional employees and beyond satisfactory service! Priority Lexus is over a go to company that understands the customer needs. service! Priority Lexus is over a go to company that understands the customer needs. More

Priority Lexus and my service advisor, Mike Moore, are very efficient and attentive to needs. Even with technicians out due to illness, they were able to finish my vehicle on time. I was especially please very efficient and attentive to needs. Even with technicians out due to illness, they were able to finish my vehicle on time. I was especially pleased that they proactively updated software for the engine, as the next day I received a notice from Lexus of the need to have that done to correct an issue with the software. Kudos to Mike and his team! Priority Lexus has priority in my book! More

My Service Advisor Mike was very knowledgeable and helpful by taking the time to answer my questions about what was included in the 70,000 maintain. He kept me updated on the progress of the service helpful by taking the time to answer my questions about what was included in the 70,000 maintain. He kept me updated on the progress of the service and ensured my car was washed and ready to go on time More

My visit to the Service Dept was the most feel good moment of this holiday season. My concerns were investigated and results explained clearly to me. They were efficient. Then to be given a clean ca moment of this holiday season. My concerns were investigated and results explained clearly to me. They were efficient. Then to be given a clean car to leave the dealership was just wonderful. I told everyone who would listen to my story at my senior living facility. They were visibly impressed. More

Michael was very professional and pleasant. He answered my questions with detail. Nice reflection on dealership. He answered my questions with detail. Nice reflection on dealership. More

outstanding service. always a pleasure to get my car service at Priority Lexus. thank you always a pleasure to get my car service at Priority Lexus. thank you More

The service was excellent. They explained everything that needed to be done as well as when my next appointment would be. I was very happy he explained about the sunroof-how it They explained everything that needed to be done as well as when my next appointment would be. I was very happy he explained about the sunroof-how it gets clogged up and to prevent that from happening! More

Too much time was wasted first day ,3 hours, for finance person and having to come back next day to see him.. Also on delivery had to wait 2 hours for a problem with license plate screw issue that is still person and having to come back next day to see him.. Also on delivery had to wait 2 hours for a problem with license plate screw issue that is still not resolved! TOO MUCH WAISTED TIME WAITING! More

Speaking with Mr. Michael Lawson.was very reassuring that they would be able to resolve the issue. Michael Lawson.was very reassuring that they would be able to resolve the issue. More

Brian is an awesome advisor and the reason why I keep coming back to this dealership. coming back to this dealership. More