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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
729 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 729 reviews

August 15, 2026

William and Chris provided exceptional service for me to purchase the right vehicle for me and I'm very happy with priority Lexus of Virginia Beach,Va. More

by thmstr21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Anderson
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August 12, 2026

They took me in right away and they did a great job on my car More

by kevintran0077
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
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August 12, 2026

Reid was wonderful and the great experience thank you and the priority Lexus dealer. Everybody was very helpful and friendly. More

by ronigreginc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Schiff
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August 10, 2026

Good. ..Starting the car after it is the garage overnight. I am getting a short squeal. More

by staray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Aug 11, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback! We are glad to hear you had a good visit with us. Regarding that short squeal on cold starts after sitting overnight. This is very common, but we want to make sure your vehicle is running smoothly and quietly, so please feel free to bring it back in anytime, and our technicians will be happy to inspect the belts and pulleys for you. We have a $0 multi-point inspection that you can take advantage of. We appreciate your business and look forward to taking care of it!

August 09, 2026

It was a pleasant and seamless experience. My family and i enjoyed it really well. More

by venganza1931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jordan
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Aug 11, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much for the wonderful review! We are thrilled to hear that you and your family had such a pleasant and seamless experience with us. Creating a comfortable and enjoyable visit for the whole family is always our goal, and we look forward to welcoming you all back next time!

August 07, 2026

Awesome service with no pressure for “recommended” or additional services. Loaner car checkout was quick and hassle free. More

by mfarr13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie from service
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Aug 07, 2026 -

Priority Lexus Virginia Beach responded

We're glad to hear that you had an awesome, pressure-free service experience at Priority Lexus of Virginia Beach. Your feedback is greatly appreciated!

August 06, 2026

Darrell was the best sales consultant. He welcomed me with a warm smile. I felt very comfortable around him. He never pressure me to buy a cry. Aftwr we test drove two SUV he asked me More

by Lesanbenji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

Priority Lexus Virginia Beach responded

Congratulations on your new Lexus! We are so glad Darrell was so helpful. We will pass on your kind words to him. Thank you for choosing Priority Lexus of Virginia Beach!

August 05, 2026

Thank you Ms. Bonnie for your service and making sure I was taken care of while my car was being serviced. As always, it’s the people who work at Lexus who make th More

by mamiebjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore, Ms. Bonnie, Craig, and the technician who has 4 grandchildren.
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Aug 06, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your wonderful feedback about Bonnie and our team. We are grateful for your business and we look forward to seeing you again at Priority Lexus of Virginia Beach. Have a great day!

August 05, 2026

I always receive the best service from my Lexus Dealership, even when I have an emergency and need help right away. More

by carolhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the people in Service!! They are the Best!
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Aug 05, 2026 -

Priority Lexus Virginia Beach responded

Carol, it's wonderful to hear your feedback about our service team. Thank you so much for your 5-star review! - Priority Lexus of Virginia Beach

August 05, 2026

Samantha was really sweet She have a beautiful smile. I love her personality. She was just great. She help me with all my concerns thank you thank you More

by Lynnspiers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
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Aug 05, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback about Samantha! We'll be sure to pass along your appreciation to her. See you next time at Priority Lexus of Virginia Beach!

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