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Priority Lexus Virginia Beach

Virginia Beach, VA

4.8
149 Reviews

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 149 reviews

November 08, 2023

Purchased a new 2017 Lexus es and have had all services completed with Priority Lexus. On line request for help with a starting problem. Referred to Parts dept. Immediately notified that the correct batter More

by john.sexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez, Michelle , Jay Connolly
Nov 08, 2023 -

john.sexton responded

Primary contact for this review Isabella Rodriguez. Thanks John

Nov 08, 2023 -

john.sexton responded

See 11/08/2023 5 Star review.

November 06, 2023

Isabella was courteous and efficient. She was proactive in getting answers to some of my questions and got me in and out more quickly than I had thought possible. More

by margaret.taylor423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Riccio
October 30, 2023

Found a very nice 2013 used Lexus. Drove 6 hours to purchase car. Cameron the salesman was absolutely the best, as was the other people at the dealership. The only two issues was, gran More

by William
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Delaune
Nov 06, 2023 -

Priority Lexus Virginia Beach responded

William, we appreciate your feedback and are glad to know that Cameron provided you with excellent service at Priority Lexus of Virginia Beach. We're sorry about the issues you've encountered but rest assured, our team is committed to addressing these concerns. Thanks for recommending us!

October 24, 2023

Outstanding! Khaled exhibited the blend of knowledge, professionalism and enthusiasm. His understanding of my needs made the entire car-buying experience smooth a More

by zesch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaled Abi-Saab
Nov 02, 2023 -

Priority Lexus Virginia Beach responded

We're delighted to know that Khaled provided you with a fantastic purchase experience at Priority Lexus of Virginia Beach! We appreciate your recommendation and look forward to serving any future needs. Safe travels!

October 18, 2023

Best Dealership and I truly appreciate the great service . The service on my car is great More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith
Nov 02, 2023 -

Priority Lexus Virginia Beach responded

It's our pleasure to assist you! Thank you for supporting Priority Lexus of Virginia Beach with a stellar review!

October 13, 2023

Great dealership, and Mike my service advisor has outstanding customer service and knows his job. 👍 More

by Dianekitten1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor Mike. He has great customer service and he sure knows his job.
Oct 13, 2023 -

Dianekitten1 responded

Great dealership, and Mike my service advisor has outstanding customer service and knows his job.

October 07, 2023

When I go to Virginia Beach, Lexus Dealership, I enjoy they treat me very good their service is a five stars better than any other car company I been to My service manager Patrick is on top of his g More

by Swilliams1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Mr Black and brown in the service department , Darryl Ward
October 06, 2023

Great Service! Patrick is knowledgeable and informative regarding necessary work or answering questions. Always happy and satisfied with staff and work I’ve had don More

by MacPelican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Worrell
October 04, 2023

Very helpful and great to deal With always have my best interest at heart great people More

by donisbellus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Riccio
October 03, 2023

Excellent customer service from Corbett at Priority Lexus. Good communication and explanation of services provided. More

by Betsy W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt Carroll
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