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Priority Lexus Virginia Beach

Virginia Beach, VA

4.9
451 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 451 reviews

August 14, 2025

Corbitt was awesome! I dropped my Lexus off to get the scratches on my rims removed. I had my 4 year old granddaughter with me and figured I'll walk across the extremely More

by cvmwms1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your fantastic feedback about Corbitt! We’re happy to hear he made your rims seem brand new in no time. We’re grateful to have you as a customer at Priority Lexus of Virginia Beach, and we’ll see you next time! Safe travels!

August 13, 2025

Came in for a recall part. Service was excellent. Brian and Roslie were very customer service friendly, professional and knowledgeable. More

by Taffy
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Recommend Dealer
Yes
Employees Worked With
Brian and Rosalie
Aug 14, 2025 -

Priority Lexus Virginia Beach responded

Hi Taffy, it's great to hear that Brian and Roslie provided excellent service at Priority Lexus of Virginia Beach. We truly appreciate your business!

August 12, 2025

First class service. Each team member was professional and respectful. A very relaxed environment while waiting . More

by rob1964s
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Recommend Dealer
Yes
Employees Worked With
Rose
Aug 12, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback with us! It's excellent to hear that our team provided professional and respectful service. We hope to see you again at Priority Lexus of Virginia Beach!

August 10, 2025

Excellent customer service. I was seen and serviced at my appointment time and the work was completed in a very reasonable amount of time. The waiting facility was clean, comfo More

by Ecsavage1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isabella
Aug 11, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear your service experience was outstanding at Priority Lexus of Virginia Beach! Thank you for the glowing review of our team, our accommodations, and our efficiency. See you next time!

August 09, 2025

We were impressed with the way Priority operates. We felt this was the best experience we've ever had with a dealership ever. They kept us informed, even provided us with a video of the work. They More

by kkilby
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Moore
Aug 11, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback for Priority Lexus of Virginia Beach! It's fantastic to hear that our team impressed you and made the process smooth and efficient. We hope to welcome you back in the future!

August 09, 2025

Super friendly and helpful! The customer service is stellar. Thank you Isabella! You were wonderful! More

by askipper
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isabella- Service
Aug 11, 2025 -

Priority Lexus Virginia Beach responded

That's fantastic to hear! We're so glad you found our team to be super friendly and helpful, and that Isabella provided you with such stellar customer service. Thank you for sharing your positive feedback!

August 07, 2025

This 5-star review is based on the service and attention we got from Isabella Rodriguez! My past experience was not very good; however, Isabella has restored my confidence in Priority Lexus. More

by claytonclovell
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Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez
Aug 11, 2025 -

Priority Lexus Virginia Beach responded

We're thrilled to hear Isabella gave you such a great experience and restored your confidence in us! Thank you for choosing Priority Lexus of Virginia Beach, see you next time!

August 06, 2025

Always a great experience at Priority Lexus, and never any surprises. Service Associate,.Craig is the best in the game. More

by Ariz6
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Craig Smith
Aug 07, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback! We're happy to hear Craig consistently provides an excellent experience. We look forward to assisting you in the future! -Priority Lexus of Virginia Beach

August 05, 2025

Easy, no hassle very accommodating. My sales person was Lila I loved working with her. The entire experience was a very good one. I would certainly recommend Priority Lexus for your nex More

by marksbarbara8
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Reid schiff
Aug 07, 2025 -

Priority Lexus Virginia Beach responded

Thank you for your recommendation! We are happy to hear that Lila made your experience seamless. We appreciate your support and encourage you to reach out if we can be of further assistance. -The Priority Lexus of Virginia Beach Team

August 04, 2025

The service department bent over backwards to fix my battery issue. I really appreciate their help so much. I was back on the road in no time. More

by Kay
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Advisors on August 2, 2025.
Aug 05, 2025 -

Priority Lexus Virginia Beach responded

Hi Kay, we're delighted our team was able to resolve your battery issue swiftly and efficiently. Thank you for choosing Priority Lexus of Virginia Beach's service department!

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