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Priority Lexus Virginia Beach

Virginia Beach, VA

4.8
148 Reviews

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 148 reviews

April 15, 2024

Very professional staff, efficient, friendly, and took ample amount of time explaining the specific car we were interested in buying. More

by Na_bemish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaled Abi-Saab
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thank you for your kind words! We're thrilled you had a great experience at Priority Lexus.

April 07, 2024

Excellent emergency replacement of tire while traveling! Staff was kind, efficient, professional and timely. Many thanks More

by Rbrthorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department female and service scheduling department female. Both excellent!
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

We appreciate your positive feedback! We're glad we could make your visit to Priority Lexus a good one.

April 06, 2024

Clean facility, professional people, especially Mike Moore. Efficient system with updates via text while vehicle is being serviced. More

by mattjaworsky1
Recommend Dealer
Yes
Employees Worked With
Did not work with sales or finance folks
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thanks for the great review! We’re happy to hear you enjoyed your experience at Priority Lexus.

March 31, 2024

The service department is impeccable. Mike Moore is excellent at his job, and goes above and beyond for the customer. Highly recommended! More

by eliteone84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muke Moore
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Your feedback made our day! Thank you for choosing Priority Lexus.

March 18, 2024

Mike Moore is always very helpful. I trust what he tells me as I know very little about car maintenance. The work is always completed in a timely manner and I am kept informed as to th More

by scouncill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any
Mar 19, 2024 -

scouncill responded

Thank you

March 08, 2024

Awesome! ! The service was everything I knew it would be, fast and satisfying...thank you service department!! More

by donnieg966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

We’re grateful for your positive review! It’s always a pleasure to serve you at Priority Lexus.

March 07, 2024

The customer service rep, the time taken for maintenance, and the follow-up explanation we're all excellent. It was a pleasant service call. More

by WOW
Recommend Dealer
Yes
Employees Worked With
Craig Smith
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thank you for the kind review! We’re glad we could meet your expectations at Priority Lexus.

March 02, 2024

Quick in and out……very friendly service rep and car was sparkling clean!! (And the work was done quickly)! More

by Handmwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep….Brian
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

We truly appreciate your positive feedback! Thanks for trusting Priority Lexus with your automotive needs.

March 01, 2024

My second scheduled oil change went very well. Nice Service Waiting area with drinks and snacks. More

by MaDubee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lawson, Service
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thanks for the 5-star review! We look forward to serving you again at Priority Lexus.

March 01, 2024

Mike is wonderful ! !!!! Explains everything and doesn’t try to sell unnecessary services keeps me on track for my maintenance More

by merrynellw109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Moore
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thank you for taking the time to leave Priority Lexus with such a great review!

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