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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
668 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 668 reviews

May 20, 2026

I dropped in for a problem and they were able to take care of it right. Coffee and cookies while you wait. More

by dwaynehighsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Houston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Priority Lexus Virginia Beach responded

Hi Dwayne, we’re happy to read this review! Thank you for visiting our team at Priority Lexus of Virginia Beach and for sharing your experience. We wish you safe travels!

May 19, 2026

Responsive and strives to inform customers of their vehicle of choice. As a result, less stress for the buyer. More

by moconer1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giuseppe Lenzo
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May 20, 2026 -

Priority Lexus Virginia Beach responded

Thanks for the feedback! We’re happy to hear you had a stress-free experience. We appreciate your business at Priority Lexus of Virginia Beach!

May 20, 2026 -

Priority Lexus Virginia Beach responded

Thanks for the feedback! We’re happy to hear you had a stress-free experience. We appreciate your business at Priority Lexus of Virginia Beach!

May 18, 2026

My experience having my 5,000 mile service completed at Priority Lexus in Virginia Beach was excellent. The entire process was smooth and efficient from start to finish. Michael was professional, courteous More

by kia23185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Johnson
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May 19, 2026 -

Priority Lexus Virginia Beach responded

Thank you for choosing Priority Lexus of Virginia Beach for your 5,000 mile service! We're proud to hear Michael made your visit smooth and efficient. Safe travels!

May 17, 2026

Had a great experience with Reid and Chris buying a used vehicle from Priority Lexus. They were extremely friendly and helpful and made the process go smoothly. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid and Chris
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May 18, 2026 -

Priority Lexus Virginia Beach responded

Chris, we're glad to hear Reid and the team made your experience smooth and enjoyable. Thank you for choosing Priority Lexus of Virginia Beach! Enjoy your new vehicle!

May 17, 2026

Superior service, Michael Moore excellent rapport with me very very professional and knowledgeable and I also for the first time enjoyed watching the video of my technician working on my truck. Great job. More

by ellaclemons76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Priority Lexus Virginia Beach responded

Thank you for the glowing review! We're thrilled you had such a seamless experience with Michael and the team. We also love the video content of our techs hard at work, and it makes our day knowing you enjoyed it as well. Safe travels, and see you next time at Priority Lexus of Virginia Beach!

May 15, 2026

It’s always a positive experience with Priority Lexus of Virginia Beach. They all make the customer feel valued. On this service visit, I worked with Corbitt Carroll, and he made everything smooth and eas More

by spshaver7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt Carroll
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May 18, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive feedback about Corbitt and our team! It's always a pleasure to serve you at Priority Lexus of Virginia Beach. See you next time!

May 14, 2026

Outstanding customer service! Very pleased with video and knowledge displayed by Service representatives was very helpful. More

by vscott.210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith
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May 18, 2026 -

Priority Lexus Virginia Beach responded

Thank you for the fantastic feedback! We are thrilled to hear you received outstanding customer service. Our video inspections are designed to give you a transparent look at exactly what our technicians see under the hood, and we are so glad it provided the clarity you needed. Pairing that visual with the deep knowledge of our service representatives is exactly how we try to help you make informed decisions for your vehicle. We truly appreciate your business and look forward to providing that same high standard of care at your next visit!

May 13, 2026

Corbitt was extremely accommodating and very helpful. My experience dealing with Lexus could not have been better. More

by Joantrose1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbett
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May 13, 2026 -

Priority Lexus Virginia Beach responded

We’re happy to hear that Corbitt provided you with such a great experience. Your feedback means a lot to us at Priority Lexus of Virginia Beach!

May 12, 2026

This dealership was well organized. Check-in was a breeze. Felt like I was a valued customer at all times. The time of service was reasonable and quicker than estimated. Recommend hughl More

by dd.jacobs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in service.
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May 13, 2026 -

Priority Lexus Virginia Beach responded

Thank you for the glowing feedback! We’re thrilled to hear about your smooth experience from check-in to service at Priority Lexus of Virginia Beach. We look forward to serving you again!

May 10, 2026

Priority Lexus has excellent customer service. Craig Smith is very helpful, he kept me informed of everything suggested/needed for my service. I’ve have other service dealers before but highly rec More

by eafaulk23451
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names, I think Mark did the service work.
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May 11, 2026 -

Priority Lexus Virginia Beach responded

Thank you for the kind words! We're thrilled to hear Craig provided excellent service at Priority Lexus of Virginia Beach. Your recommendation means a lot!

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