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Priority Lexus Virginia Beach

Virginia Beach, VA

4.9
281 Reviews

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 281 reviews

April 17, 2025

I was super impressed with my sales person,named Darrell Johnson. He's former military and gets the job done. This was my first new car, and I'm 59. I wanted a specific color both inside & out. He tracked o More

by marcnjudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Johnson
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Marcnjudy, we're delighted to hear that Darrell made your first new car purchase at Priority Lexus of Virginia Beach so special! It's wonderful knowing he found the perfect match for you. Enjoy every moment with your new ride!

April 17, 2025

Very easy to work with and accommodating to what I wanted in my vehicle. Great customer service. Would highly recommend to new buyers. More

by Ronnell Bledsoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid Schiff, Ben Houston
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Ronnell, thank you for recommending Priority Lexus of Virginia Beach! We're delighted to hear that our team provided great customer service and met your vehicle needs. Enjoy the ride!

April 17, 2025

I am pleased with the service department. Your dealer management staff, however, does not return my calls. More

by Ericlweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Accounting, Rob Brasco
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Eric, thank you for your feedback. We're glad to hear you're pleased with our service department at Priority Lexus of Virginia Beach. We apologize for the communication issue and will work on improving this aspect promptly!

April 16, 2025

Corbitt my service advisor is always friendly professional and knowledgeable. I enjoy getting my vehicle serviced at Priority. Nice staff and good service along with a great atmosphere. More

by Doretha Higj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
Apr 16, 2025 -

Priority Lexus Virginia Beach responded

Your kind words mean a lot to us. We appreciate your support and look forward to helping you again!

April 16, 2025

Corbitt was my service rep. I was taken in as soon as I arrived with no waiting. He kept me informed of issues needed beyond the 25,000 maintenance work. Loaner was also avai More

by lmshearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
Apr 16, 2025 -

Priority Lexus Virginia Beach responded

We’re happy to hear that you had a great visit! Thanks for trusting Priority.

April 16, 2025

This dealership is the best they are very professional about what is going on with your vehicle 🚗 I would recommend them to everyone I know More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Thank you for recommending Priority Lexus of Virginia Beach! We're delighted to hear that our professionalism made a positive impression on your experience. We look forward to serving you and anyone else in need of assistance with their vehicle!

April 15, 2025

Excellent service and professional staff. Loaner car met my needs. Excellent choice for me to try. More

by a48hforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha in service department
Apr 16, 2025 -

Priority Lexus Virginia Beach responded

We’re grateful for your positive review and your trust in Priority.

April 14, 2025

Rose, my service representative. She was informative, patient, and understanding. She answered my questions and laughed at my humorous comments about car services and pricing. Rose r More

by Exxhale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose.
Apr 15, 2025 -

Priority Lexus Virginia Beach responded

It's fantastic to hear that Rose provided such a positive experience at Priority Lexus of Virginia Beach! We're glad she could assist with all your questions and keep the atmosphere light. Thanks for sharing this feedback!

April 13, 2025

Very friendly and professional. Comfortable lobbies Keep you updated on your car's progress. Also the car wash is great as well. More

by heavenlyflower88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Apr 14, 2025 -

Priority Lexus Virginia Beach responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Priority Lexus of Virginia Beach provided a friendly and professional experience. It's great to know you enjoyed the comfortable lobbies and car wash too!

April 12, 2025

The service was great. Isabella was efficient and very nice. The car was serviced in a good amount of time. More

by lexxy02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella, Jay Connolly
Apr 14, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Isabella provided efficient and friendly service at Priority Lexus of Virginia Beach. Thank you for sharing your experience, and we're glad the car was serviced promptly!

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