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Priority Lexus Virginia Beach

Virginia Beach, VA

4.8
134 Reviews

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 134 reviews

August 14, 2024

Ease to schedule, Mike was a great service tech, kept me informed. Only complaint: no color print out of multi point inspection More

by Vbpsufan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thank you for the great review! We’re glad you had a positive experience and would love to know how we can earn that fifth star next time. Priority Lexus - Customer Relations - feedback@priorityautomotive.com

August 14, 2024

I had a good salesman that really cared about. I did not feel like I was hustled More

by Smthfldthc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Anderson, Ben Houston
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

A 5-star review always brightens our day! Thank you for choosing Priority Lexus!

August 07, 2024

Easy to make appointment. Service representative was prompt, friendly knowledgeable and thorough. Loaner was provided and car was delivered clean. More

by franjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thank you for the 5-star rating! We’re so happy to have earned your trust at Priority Lexus!

July 29, 2024

Professional staff. Helpful. Took too long. Salesman adjusted seats and other things. Hooked to phone Bluetooth. More

by Kg.clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Your 5-star review is greatly appreciated! Thank you for being a part of the Priority Lexus family!

May 28, 2024

Purchased an RX 350 with the help of Jay Connolly. He is an expert sales agent with an outstanding level of knowledge on Lexus vehicles. I highly recommend Jay and Priority Lexus! More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thank you for the glowing 5-star rating! We’re proud to deliver the service you deserve at Priority Lexus!

May 02, 2024

Great experience my salesmen Mr. Virgil Thornton was OUTSTANDING. He understood what I needed, he knew the color I wanted, he impressed me with his knowledge. He sold the vehicle wi More

by atacva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy he was great , Virgil Thornton
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

We’re thrilled to receive your 5-star review! It’s an honor to serve you here at Priority Lexus!

April 15, 2024

Very professional staff, efficient, friendly, and took ample amount of time explaining the specific car we were interested in buying. More

by Na_bemish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaled Abi-Saab
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thank you for your kind words! We're thrilled you had a great experience at Priority Lexus.

April 07, 2024

Excellent emergency replacement of tire while traveling! Staff was kind, efficient, professional and timely. Many thanks More

by Rbrthorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department female and service scheduling department female. Both excellent!
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

We appreciate your positive feedback! We're glad we could make your visit to Priority Lexus a good one.

April 06, 2024

Clean facility, professional people, especially Mike Moore. Efficient system with updates via text while vehicle is being serviced. More

by mattjaworsky1
Recommend Dealer
Yes
Employees Worked With
Did not work with sales or finance folks
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thanks for the great review! We’re happy to hear you enjoyed your experience at Priority Lexus.

March 31, 2024

The service department is impeccable. Mike Moore is excellent at his job, and goes above and beyond for the customer. Highly recommended! More

by eliteone84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muke Moore
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Your feedback made our day! Thank you for choosing Priority Lexus.

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