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Priority Lexus Virginia Beach
Virginia Beach, VA
452 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 452 reviews
April 30, 2025
I was in for a routine service and a state inspection. Craig was friendly, courteous, and professional . Craig was friendly, courteous, and professional . More
by graz2416kn
April 27, 2025
Cameron was our salesperson. He did an excellent job of explaining all of the features of our car. They made it easy to arrange financing. We were happy with our experience. He did an excellent job of explaining all of the features of our car. They made it easy to arrange financing. We were happy with our experience. More
by marymoynahan
April 26, 2025
Isabella is an outstanding service representative. She keeps her customers informed on their status of their vehicles and explains required service in easy t understand language. We’ve been taking ou She keeps her customers informed on their status of their vehicles and explains required service in easy t understand language. We’ve been taking our vehicles to Priority Lexus for service since they started and are always satisfied with service provided. More
by pfc
Employees Worked With
Isabella
April 26, 2025
I have ordered a 2025 Lexus RX350 Hybrid, Brad Rose has helped me from A thru Z to get the vehicle. His professionalism and the excellent service were exceptional. Thank you Brad, James and other staffs at helped me from A thru Z to get the vehicle. His professionalism and the excellent service were exceptional. Thank you Brad, James and other staffs at Priority Lexus for the excellent services. To those who needed Lexus, come to Priority Lexus and you won’t be disappointed. More
by Tle893
Employees Worked With
Brad Rose
April 25, 2025
Priority Lexus is a superb Lexus dealer! Bonnie was my service advisor and she provided exceptional customer service. She is very knowledgeable about my vehicle and explained everything sup Bonnie was my service advisor and she provided exceptional customer service. She is very knowledgeable about my vehicle and explained everything superbly. Thank you! More
by Chris
Employees Worked With
April 22, 2025
I was very pleased with the service I had on my car. There were several things that I had done on Monday. But I was very pleased with the way Isabella helped me!! There were several things that I had done on Monday. But I was very pleased with the way Isabella helped me!! More
by bandlchin
Employees Worked With
Service department - Isabella
