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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
451 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 451 reviews

June 10, 2025

Everyone is very professional,courteous and helpful. Clean and organized staging area timely service,Brian was very concerned about my specific needs. More

by Tom
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jun 12, 2025 -

Priority Lexus Virginia Beach responded

Tom, we're delighted to hear that Brian and the team at Priority Lexus of Virginia Beach provided you with such professional and attentive service. Thank you for your feedback!

June 10, 2025

My experience from the time I walked into Priority Lexus has been phenomenal. The car buying experience was exceptional and has carried through to my first maintenance appointment. Thank you More

by tpaxton727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalie
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Jun 12, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that your experience with Priority Lexus of Virginia Beach has been exceptional from start to finish! Thank you for choosing us, and we look forward to continuing to provide top-notch service.

June 09, 2025

Great Service! Brian made sure all service requests were done.Great experience with the Service department. More

by WWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
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Jun 12, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Brian and the service department at Priority Lexus of Virginia Beach provided you with a great experience! Thank you for sharing your positive feedback.

June 08, 2025

Superb service and understandingby Mike Moore. Appreciate the detailed video inspection and honest feedback. Also, appreciate Cliff's extra support and patience trying to figure out a digital key More

by jazzdomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore, Cliff
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Jun 09, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Mike and Cliff provided superb service at Priority Lexus of Virginia Beach! It's great to know the video inspection and support with your digital key issue were helpful. Thank you for sharing your experience!

June 08, 2025

Bonnie is professional and accomdating in the service department. Live the update videos, keeping me informed on the progress of setvoce completion. More

by Queend37
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
No longer at dealership
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Jun 09, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with Bonnie and the service team at Priority Lexus of Virginia Beach! We're delighted to hear that the update videos kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

June 08, 2025

Great honest service. The mechanics, or techs as they call them nowadays, are very competent. More

by Ivan Skovar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbett
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Jun 09, 2025 -

Priority Lexus Virginia Beach responded

Thank you for choosing Priority! We’re always here to help.

June 07, 2025

Excellent experience, Isabella was knowledgeable and friendly , I’ll be back for additional maintenance work soon! More

by bucklewproperties
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez
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Jun 09, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Isabella provided you with a knowledgeable and friendly experience at Priority Lexus of Virginia Beach! We look forward to welcoming you back for your maintenance work soon.

June 07, 2025

We have always serviced our Lexus at Priority! Mike is outstanding and always provides what needs to be addressed and the price! More

by Dan Chang
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike from Service Dept
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Jun 09, 2025 -

Priority Lexus Virginia Beach responded

Dan, thank you for your continued trust in Priority Lexus of Virginia Beach! We're delighted to hear that Mike consistently provides outstanding service. We look forward to serving you again soon!

June 06, 2025

Corbett was great, very knowledgeable. Flawless in every aspect from start to finish. Highly recommend. More

by Deborah
Workmanship
Recommend Dealer
Yes
Employees Worked With
Corbitt
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Jun 06, 2025 -

Priority Lexus Virginia Beach responded

Deborah, we're delighted to hear that Corbett provided such a flawless experience at Priority Lexus of Virginia Beach. Thank you for the high recommendation!

June 06, 2025

Very professional & work done in a timely manner. Just in for check-up. Comfortable waiting area. More

by deb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
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Jun 06, 2025 -

Priority Lexus Virginia Beach responded

We appreciate your review! Thanks for being a valued customer.

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