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Priority Lexus Virginia Beach
Virginia Beach, VA
409 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 409 reviews
August 21, 2025
We purchased a new Lexus from Priority and Ron Jordan made the entire process smooth and enjoyable. We test drove other vehicles and met with other salespeople throughout the area, but the Lexus NX and made the entire process smooth and enjoyable. We test drove other vehicles and met with other salespeople throughout the area, but the Lexus NX and Ron stood out among them all. He located the exact car we wanted and took care of most of the closing details in the days prior to delivery. The entire buying experience was completely professional and stress-free. We are “Priority Customers for Life”. More
by EFVaBeach
Employees Worked With
Ron Jordan
August 20, 2025
Corbitt, Cliff and Patrick, my service team at Priority Lexus, consistently provides excellent service, accurate diagnostics and recommendations, with safety as their priority. They deliver my vehicle as Lexus, consistently provides excellent service, accurate diagnostics and recommendations, with safety as their priority. They deliver my vehicle as promised providing updates online with a call to follow up if needed. I’ve been a customer for almost 8 years. No other dealer in the area comes close to Priority’s service quality, inventory of vehicle options and qualified personnel glad to help when needed. Thank you so much! You guys are the best! More
by sunset724
Employees Worked With
Corbitt Carroll, Cliff, Patrick & Dave
August 19, 2025
I went in about a factory recall and Craig was professional and friendly. I was impressed with his efficency in handling my situation and respecting my time. If all of you employees are like Craig professional and friendly. I was impressed with his efficency in handling my situation and respecting my time. If all of you employees are like Craig, you have a lifetime patron. More
by akbemb
Employees Worked With
Craig
August 18, 2025
Bonnie has been consistently excellent! Always makes sure I understand what’s being done, always on time and makes everything run smoothly! Always makes sure I understand what’s being done, always on time and makes everything run smoothly! More
by CHRISCHAIVESP
Employees Worked With
Bonnie
August 14, 2025
Corbitt was awesome! I dropped my Lexus off to get the scratches on my rims removed. I had my 4 year old granddaughter with me and figured I'll walk across the extremely I dropped my Lexus off to get the scratches on my rims removed. I had my 4 year old granddaughter with me and figured I'll walk across the extremely busy intersection to dine in the restaurant . Corbitt offered to drop my granddaughter and I in the courtesy loaner and had us picked up when My rims were like brand new in an expeditious time frame. I love Priority Lexus, top notch service. More
by cvmwms1
Employees Worked With
August 13, 2025
Came in for a recall part. Service was excellent. Brian and Roslie were very customer service friendly, professional and knowledgeable. Service was excellent. Brian and Roslie were very customer service friendly, professional and knowledgeable. More
by Taffy
Employees Worked With
Brian and Rosalie
