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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Reviews
4.8
134 Reviews
Call Dealership (757) 486-3500

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 134 reviews

November 08, 2024

So far service is very good. However, purchasing the car over a year ago, this dealer still charges $5000.00 plus over MSRP. More

by ngstultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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November 05, 2024

The dealership provided excellent Customer Service The dealership demonstrated knowledge and ss to its customers More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore- Service
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Nov 06, 2024 -

Priority Lexus Virginia Beach responded

Brenda, we're delighted to hear that you received excellent customer service at Priority Lexus of Virginia Beach. Thank you for sharing your experience with us!

November 02, 2024

Frustrated that the complimentary car wash/vacuum listed on the reciept was not performed. Concerned if other services listed on the reciept were not performed. Service agent was polite. More

by Pwhite8
Recommend Dealer
No
Employees Worked With
Bonnie
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Nov 04, 2024 -

Priority Lexus Virginia Beach responded

I apologize for the oversight with your complimentary car wash and vacuum. It's important to us that all services listed are completed, so I understand your concern about other items on the receipt. Please reach out to discuss this further; we want to ensure everything was properly handled during your visit. Thank you, Priority Lexus - Customer Relations - feedback@priorityautomotive.com.

October 22, 2024

Excellent service on time and included City Sticker service Highly recommended to others. Always very helpful. More

by vinikej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin in service
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Oct 24, 2024 -

Priority Lexus Virginia Beach responded

Vinikej, thank you for recommending Priority Lexus of Virginia Beach! We're glad to hear that our team provided excellent and timely service. We appreciate your support!

Nov 04, 2024 -

Priority Lexus Virginia Beach responded

We’re so grateful for your 5-star rating! Thank you for trusting Priority Lexus with your needs!

October 11, 2024

Mike Lowe was very professional and accommodating in trying to get me and my Lexus back on the road so I could make it to a doctors appointment. I greatly appreciate his and Priority’s help. He is an as More

by Telak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lowe
Report | Print
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Your 5-star review made our day! We're thrilled to know you had a great experience with Priority Lexus

October 08, 2024

Corbitt provided excellent customer service. He was easy to communicate with and provided concise and clear information about the work that was needed. The service was fast and efficient. Tha More

by Betsy W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt Carroll
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Oct 10, 2024 -

Priority Lexus Virginia Beach responded

Betsy, we're delighted to hear that Corbitt provided you with excellent service at Priority Lexus of Virginia Beach. We appreciate your feedback and look forward to assisting you again in the future!

Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thank you for the 5 stars! We're committed to providing top-notch service, and it’s great to see that reflected in your rating!

September 14, 2024

Service was prompt, efficient, and the representative was very knowledgeable and did a great job. The car was returned, clean and immaculate. More

by lguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 04, 2024 -

Priority Lexus Virginia Beach responded

We appreciate your 5-star rating! It’s a pleasure serving you at Priority Lexus, and we look forward to your next visit!

September 11, 2024

Always a great experience when getting my vehicle serviced at this location! Very awesome service More

by Jerry.c.williams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
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Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thanks for the 5 stars! We’re glad to know we could meet your expectations at Priority Lexus!

September 05, 2024

Service took my car as soon as I I arrived. Service and wash were excellent. More

by pegshamchrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose and Brian
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Sep 17, 2024 -

Priority Lexus Virginia Beach responded

This is the kind of feedback we work hard for at Priority Lexus of Virginia Beach! Thank you.

Nov 04, 2024 -

Priority Lexus Virginia Beach responded

A 5-star review always brightens our day! Thank you for choosing Priority Lexus!

August 16, 2024

I highly recommend Priority Lexus. I am especially pleased with my service provider, Isabella Rodriguez. I couldn’t have asked for a more pleasant and helpful person. More

by Laudess S Webster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez
Report | Print
Nov 04, 2024 -

Priority Lexus Virginia Beach responded

Thank you for the 5-star rating! We’re so happy to have earned your trust at Priority Lexus!

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